Mailchimp Campaign is the #102 ranked crm and marketing app on Zendesk, with a 1.0 average rating from 3 reviews, with a free plan available, as of Sep 3, 2026.
Mailchimp Campaign is a Zendesk Marketplace app by Zendesk. With a rating of 1.0★ from 3 reviews, it currently ranks #102 in the CRM and Marketing category.
AppRanks data: Mailchimp Campaign ranks #102 in CRM and Marketing on Zendesk Marketplace, placing it in the top 45% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Mailchimp Campaign is a mixed-rating Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (3) — ratings can shift significantly with new feedback
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About Mailchimp Campaign
How Mailchimp Campaign works
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Note: This app requires that customer lists be enabled in your Zendesk Support account.
Send email campaigns to targeted list of customers and proactively communicate and follow up with your customers. Connecting Zendesk Support and Mailchimp enables you to communicate with your customers in a way that’s more personal.
Anticipate your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive.
With the Mailchimp Campaign app, you can compose and send a variety of emails to a targeted segment of your customers, from within your Zendesk Support account. Specifically, you can:
Start a new email campaign by selecting an existing Mailchimp email template or creating a new one
Select a list of customers from Zendesk Support to email
Also, check out the Mailchimp Activity app to give your support team a list of all email campaigns delivered to a customer, right on the ticket page.
How Mailchimp works:
More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content. Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers.
By enabling this app, you agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 4, 2026- CRM and Marketing#102of 231Top 45%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Mailchimp Campaign doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Mailchimp Campaign stands in the CRM and Marketing category
Mailchimp Campaign ranks #102 of 231 apps in the CRM and Marketing category, placing it in the top 45% of the listing.
Frequently asked questions
What is Mailchimp Campaign?
Mailchimp Campaign is an app for Zendesk. It currently holds a 1.0-star rating from 3 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Who uses Mailchimp Campaign?
Mailchimp Campaign is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Mailchimp Campaign rank on Zendesk?
Mailchimp Campaign currently sits at position #102 in the CRM and Marketing category on Zendesk. That places it in the top 44% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.