Supportscribe Talk Transcription for Zendesk Marketplace
Supportscribe Talk Transcription is the #16 ranked contact center app on Zendesk, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 12, 2026.
Supportscribe Talk Transcription is a Zendesk Marketplace app by Myrtlelime Inc.. With a rating of 5.0★ from 2 reviews, it currently ranks #16 in the Contact Center category.
AppRanks data: Supportscribe Talk Transcription ranks #16 in Contact Center on Zendesk Marketplace, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Supportscribe Talk Transcription is a category-leading Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Myrtlelime Inc. — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from Supportscribe Talk Transcription?
See Supportscribe Talk Transcription's alternatives ranked by audit score, rating, and review velocity.
About Supportscribe Talk Transcription
How Supportscribe Talk Transcription works
Show full descriptionShow less
Supportscribe Talk Transcription automatically creates high-quality, accurate, and readable transcripts out of your call recordings.
After your agents have a phone conversation, we’ll transcribe the recording of the conversation, and add the results as an Internal Note to the ticket so that future agents referencing the same conversation can search and refer to the notes.
Use Supportscribe to:
Generate highest-quality transcriptions: almost human-level transcriptions with low error rates and high comprehensibility (screenshots are real transcriptions).
Improve productivity: save your agents the time they spend listening to calls.
Smooth agent handoffs: surface past conversations at a glance to help improve CSAT and agent hand-offs.
Enable searching, triggers, and automations: comment text can be used as a part of triggers, automations, and other Zendesk features related to Comment text.
Work in any language: Supportscribe can transcribe in over 30 languages out of the box, including in English, French, Spanish, German, Portuguese, Arabic, Russian, Japanese, Chinese, Korean, and more.
Try it out for free today! The first 60 minutes of transcripts are free, and the rest are billed at $0.05 per minute.
Currently, Supportscribe transcribes phone support integrations with Zendesk through:
Zendesk Talk
Talkdesk
Is your platform not listed above? Get in touch at [email protected], and we can help integrate with it.
Screenshots
Category rankings
As of Sep 12, 2026- Contact Center#16of 223Top 8%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Supportscribe Talk Transcription doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where Supportscribe Talk Transcription stands in the Contact Center category
Supportscribe Talk Transcription ranks #16 of 223 apps in the Contact Center category, placing it in the top 8% of the listing.
Frequently asked questions
What is Supportscribe Talk Transcription?
Supportscribe Talk Transcription is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Myrtlelime Inc.
Who uses Supportscribe Talk Transcription?
Supportscribe Talk Transcription is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Supportscribe Talk Transcription rank on Zendesk?
Supportscribe Talk Transcription currently sits at position #16 in the Contact Center category on Zendesk. That places it in the top 7% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.