Quick Merge for Zendesk Marketplace
Quick Merge is the #30 ranked agent productivity app on Zendesk, with a 4.0 average rating from 23 reviews, priced $1.95 per agent, per month, as of Sep 2, 2026.
Quick Merge is a Zendesk Marketplace app by Cedric F. Jacob. With a rating of 4.0★ from 23 reviews, it currently ranks #30 in the Agent Productivity category.
AppRanks data: Quick Merge ranks #30 in Agent Productivity on Zendesk Marketplace, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Quick Merge is a well-rated Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 23 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Published by Cedric F. Jacob — established developer track record
Cons
- −Limited review base (23) — ratings can shift significantly with new feedback
- −Paid-only pricing ($1.95 per agent, per month) — evaluation requires committing payment details
Looking to switch from Quick Merge?
See Quick Merge's alternatives ranked by audit score, rating, and review velocity.
About Quick Merge
How Quick Merge works
About Cedric F. Jacob
Cedric F. Jacob is a Zendesk consultant, developer, and systems architect specializing in customer support workflows, Zendesk app development, and scalable support operations.
Visit: https://www.cedricfjacob.com
Quick Merge allows your agents to quickly merge any open, pending, on-hold or new tickets of the requester right from the ticket view.
Adding this functionality to your workflow will save time and allow your agents to offer better support to your customers.
The app will appear when the requester has more new, open or pending tickets (Admins can pick specific statuses within the settings-page).
The agent can then review the content right there, without navigating away.
In order to merge tickets, the agent simply selects tickets from the list.
Privacy & Architecture:
All execution runs inside the Zendesk-hosted app iframe.
No external infrastructure is operated by the developer.
For any questions, contact: [email protected]
Screenshots
Category rankings
As of Sep 4, 2026- Agent Productivity#30of 404Top 8%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Quick Merge doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Quick Merge stands in the Agent Productivity category
Quick Merge ranks #30 of 404 apps in the Agent Productivity category, placing it in the top 8% of the listing.
Frequently asked questions
What is Quick Merge?
Quick Merge is an app for Zendesk. It currently holds a 4.0-star rating from 23 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cedric F. Jacob.
Is Quick Merge free?
Quick Merge does not offer a permanent free plan on Zendesk. Pricing starts at $1.95 per agent, per month. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Quick Merge?
Quick Merge is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Quick Merge rank on Zendesk?
Quick Merge currently sits at position #30 in the Agent Productivity category on Zendesk. That places it in the top 7% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.