Brightpearl by Annex Apps is the #108 ranked crm and marketing app on Zendesk, with a 1.0 average rating from 2 reviews, with a free plan available, as of Sep 13, 2026.
Brightpearl by Annex Apps is a Zendesk Marketplace app by Annex Apps. With a rating of 1.0★ from 2 reviews, it currently ranks #108 in the CRM and Marketing category.
AppRanks data: Brightpearl by Annex Apps ranks #108 in CRM and Marketing on Zendesk Marketplace, placing it in the top 47% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Brightpearl by Annex Apps is a mixed-rating Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Annex Apps — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Brightpearl by Annex Apps
How Brightpearl by Annex Apps works
This app shows Brightpearl contact and order information in Zendesk. Zendesk tickets are also available to view within Brightpearl.
Screenshots
Category rankings
As of Sep 13, 2026- CRM and Marketing#108of 231Top 47%
- eComm and Payments#137of 208Top 66%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Brightpearl by Annex Apps doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Brightpearl by Annex Apps stands in the CRM and Marketing category
Brightpearl by Annex Apps ranks #108 of 231 apps in the CRM and Marketing category, placing it in the top 47% of the listing.
Frequently asked questions
What is Brightpearl by Annex Apps?
Brightpearl by Annex Apps is an app for Zendesk. It currently holds a 1.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Annex Apps.
Who uses Brightpearl by Annex Apps?
Brightpearl by Annex Apps is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Brightpearl by Annex Apps rank on Zendesk?
Brightpearl by Annex Apps currently sits at position #108 in the CRM and Marketing category on Zendesk. That places it in the top 47% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.