Zoho Books is the #21 ranked ecomm and payments app on Zendesk, with a 4.0 average rating from 9 reviews, with a free plan available, as of Sep 3, 2026.
Zoho Books is a Zendesk Marketplace app by Zoho Books. With a rating of 4.0★ from 9 reviews, it currently ranks #21 in the eComm and Payments category.
AppRanks data: Zoho Books ranks #21 in eComm and Payments on Zendesk Marketplace, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zoho Books is a well-rated Zendesk app with a limited review volume. It is listed in the eComm and Payments category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 9 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (9) — ratings can shift significantly with new feedback
Looking to switch from Zoho Books?
See Zoho Books's alternatives ranked by audit score, rating, and review velocity.
About Zoho Books
How Zoho Books works
The Zendesk Support for Zoho Books app helps customer-support executives with instant and detailed access to the current, account status of the customer. When the Zendesk ticket is clicked, it automatically fetches the customer information from Zoho Books and displays it beside the ticket, offering better visibility to the customer support executive.
Here's how the Zoho Books information helps you build a better customer conversation in Zendesk:
* Contact Information: billing/shipping address. * Sales Transactions: List of Invoices and estimates created by the contact. * Comments: Critical information, if any, on the sales transactions created by the contact.
When you setup this integration between Zoho Books and Zendesk, your Customer Data (as defined in our Terms of Service and Privacy Policy) will be transmitted or processed outside of Zoho systems as per Zoho’s Terms of Service and Privacy Policy.
Screenshots
Category rankings
As of Sep 4, 2026- eComm and Payments#21of 206Top 11%
- CRM and Marketing#24of 231Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Zoho Books doesn't have curated competitor matchups yet. Other tracked ecomm and payments apps on Zendesk:
Where Zoho Books stands in the eComm and Payments category
Zoho Books ranks #21 of 206 apps in the eComm and Payments category, placing it in the top 11% of the listing.
Frequently asked questions
What is Zoho Books?
Zoho Books is an app for Zendesk. It currently holds a 4.0-star rating from 9 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the eComm and Payments category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zoho Books.
Who uses Zoho Books?
Zoho Books is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the eComm and Payments category on Zendesk.
Where does Zoho Books rank on Zendesk?
Zoho Books currently sits at position #21 in the eComm and Payments category on Zendesk. That places it in the top 10% of 206 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.