Zoho Books is the #19 ranked crm and marketing app on Zendesk, with a 4.0 average rating from 9 reviews, with a free plan available, as of Jul 15, 2026.
Zoho Books is a Zendesk Marketplace app. With a rating of 4.0★ from 9 reviews, it currently ranks #19 in the CRM and Marketing category.
AppRanks data: Zoho Books ranks #19 in CRM and Marketing on Zendesk Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zoho Books is a well-rated Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 9 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (9) — ratings can shift significantly with new feedback
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Category rankings
As of Jul 15, 2026- CRM and Marketing#19of 209Top 10%
- eComm and Payments#19of 190Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Zoho Books doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Zoho Books stands in the CRM and Marketing category
Zoho Books ranks #19 of 209 apps in the CRM and Marketing category, placing it in the top 10% of the listing.
Frequently asked questions
What is Zoho Books?
Zoho Books is an app for Zendesk. It currently holds a 4.0-star rating from 9 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Zoho Books?
Zoho Books is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Zoho Books rank on Zendesk?
Zoho Books currently sits at position #19 in the CRM and Marketing category on Zendesk. That places it in the top 9% of 209 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.