- Category rank
- #78 in Agent Productivity
- Listing audit
- 59/100
Delayer is a Zendesk Marketplace app by OAPPS LLC. With a rating of 5.0★ from 2 reviews, it currently ranks #78 in the Agent Productivity category.
Delayer is the #78 ranked Agent Productivity app on Zendesk, with a 5.0 average rating from 2 reviews, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Delayer ranks #78 of 444 in Agent Productivity on Zendesk. It holds a 5.0★ average from 2 reviews on Zendesk.
Pros
- No standout positives in the measured data.
Cons
- −Only 2 reviews — the average can still move with a few new ratings
About Delayer
How Delayer works
Show full descriptionShow less
With this app, you can set timers to trigger delayed ticket actions and messaging conversation updates.
You can create an unlimited number of timers with 1-second accuracy.
Some use cases:
Send a CSAT survey 30 seconds after a ticket is solved.
Close tickets 30 minutes after they are solved.
Notify customers in messaging chats when a ticket is solved.
Send greetings with an agent’s name when a chat is assigned.
Solve messaging tickets 10 minutes after end-user inactivity.
Notify a supervisor if a conversation is not assigned within 120 seconds.
Send custom CSAT or NPS surveys after a ticket is solved.
Request Google Business, Trustpilot, G2, or similar reviews after a ticket is solved.
Dynamically update the conversation title.
Add a ticket number to the widget conversation title.
What the app does
The app adds a webhook and a trigger example. You can use Zendesk Support triggers to:
Add a tag to a ticket after a delay.
