Gravite is the #52 ranked crm and marketing app on Zendesk, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Gravite is a Zendesk Marketplace app by Gravite. With a rating of 5.0★ from 1 reviews, it currently ranks #52 in the CRM and Marketing category.
AppRanks data: Gravite ranks #52 in CRM and Marketing on Zendesk Marketplace, placing it in the top 23% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Gravite is a category-leading Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Gravite?
See Gravite's alternatives ranked by audit score, rating, and review velocity.
About Gravite
How Gravite works
Gravite is an AI-powered solution that simplifies the management of your qualitative data from Zendesk, call recordings, support tickets, emails, and CRMs. It turns scattered customer feedback into a strategic tool to help you improve customer service and boost ROI.
Our AI automates ticket tagging, classifies feedback, and builds intuitive dashboards to uncover pain points, frequently asked questions, and other key insights. With our real-time tracking feature, you can focus on specific topics, measure the impact of your actions, and adapt quickly to customer needs.
Gravite also includes Explore, a powerful module that allows you to ask natural language questions about your data. Whether you need to identify trends or analyze customer feedback, Explore provides actionable insights instantly, making decision-making faster and more efficient.
Screenshots
Category rankings
As of Sep 12, 2026- CRM and Marketing#52of 231Top 23%
- Product and Project Management#62of 196Top 32%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Gravite doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Gravite stands in the CRM and Marketing category
Gravite ranks #52 of 231 apps in the CRM and Marketing category, placing it in the top 23% of the listing.
Frequently asked questions
What is Gravite?
Gravite is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Gravite.
Who uses Gravite?
Gravite is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Gravite rank on Zendesk?
Gravite currently sits at position #52 in the CRM and Marketing category on Zendesk. That places it in the top 23% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.