Wismo: AI Chatbot & Live Chat for Shopify App Store
By Matriks
Wismo: AI Chatbot & Live Chat is the #193 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 9, 2026.
Wismo: AI Chatbot & Live Chat is a Shopify App Store app by Matriks, launched February 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #193 in the Chat category.
AppRanks data: Wismo: AI Chatbot & Live Chat ranks #193 in Chat on Shopify App Store, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Wismo: AI Chatbot & Live Chat is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Matriks — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Wismo: AI Chatbot & Live Chat
How Wismo: AI Chatbot & Live Chat works
Wismo adds an AI chat widget to your storefront that answers customer questions automatically. It looks up order status, checks product availability, explains policies, and handles inquiries. When the AI cannot resolve an issue, it creates a support ticket or hands off to live chat. All conversations are saved and analyzed, giving you insights into what customers ask about most. This reduces time spent on repetitive questions while ensuring customers get instant responses any time of day.
Screenshots
Key features
- AI chat widget answers customer questions automatically on your storefront
- Looks up order status, product availability, and store policies instantly
- Creates support tickets or hands off to live chat when needed
- AI insights reveal customer behavior, common topics, and pain points
- Customize widget appearance and AI tone to match your brand
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Monthly ConversationsEngage in a limited number of conversations each month based on your plan.niche
- Email SupportGet support via email for detailed inquiries and assistance.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Priority SupportReceive prioritized assistance to resolve issues faster.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chat WidgetImplement a chat widget to facilitate real-time customer support.common
- Product Q&AAllow customers to ask questions about products and receive answers.niche
Pricing plans
Free
|
Starter19.90/month
|
Most popular Pro59.90/month
|
Scale119.90/month
|
Category rankings
As of Sep 10, 2026- Chat#193of 989Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Wismo: AI Chatbot & Live Chat ranks for 33 keywords across Shopify App Store. Here are the top 3:
- 1.chatboxRank #161
- Rank #171
- Rank #177
Competitors & alternatives
Wismo: AI Chatbot & Live Chat doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Wismo: AI Chatbot & Live Chat?
Wismo: AI Chatbot & Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Matriks.
Is Wismo: AI Chatbot & Live Chat free?
Wismo: AI Chatbot & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Pro, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Wismo: AI Chatbot & Live Chat?
Wismo: AI Chatbot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Wismo: AI Chatbot & Live Chat rank on Shopify?
Wismo: AI Chatbot & Live Chat currently sits at position #193 in the Chat category on Shopify. That places it in the top 20% of 989 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.