Upsello AI Chatbot & Live Chat for Shopify App Store
Upsello AI Chatbot & Live Chat is the #239 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
Upsello AI Chatbot & Live Chat is a Shopify App Store app by 中聚(香港)智能科技有限公司, launched May 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #239 in the Chat category.
AppRanks data: Upsello AI Chatbot & Live Chat ranks #239 in Chat on Shopify App Store, placing it in the top 25% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Upsello AI Chatbot & Live Chat is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by 中聚(香港)智能科技有限公司 — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Upsello AI Chatbot & Live Chat
How Upsello AI Chatbot & Live Chat works
More than a chatbot, Upsello is the AI sales assistant that knows your brand. It learns your voice, products, and sales logic, so every chat builds trust and moves shoppers toward purchase. Once connected, it also uses browsing and purchase signals to upsell, recover abandoned carts, and drive repeat purchases. Multilingual support works out of the box, with seamless human handoff and AI-drafted replies. Track every conversation and conversion to see the value Upsello creates.
Screenshots






Key features
- Guide shoppers in real time to drive confident, faster buying decisions
- Boost AOV with personalized product recommendations in every chat
- Recover abandoned carts and send proactive offers to close more sales
- Grow repeat purchases based on browsing behavior and past orders.
- 24/7 multilingual support with AI replies, seamless handoff & easy setup
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.common
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.differentiator
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.niche
- Instant SuggestionsProvide users with real-time suggestions based on their input.differentiator
- Performance InsightsGain insights from performance data to drive strategic decisions.
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.common
Pricing plans
Free
|
Grow39/month
|
Most popular Advance99/month
|
Plus399/month
|
Category rankings
As of Sep 6, 2026- Chat#239of 976Top 25%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Upsello AI Chatbot & Live Chat ranks for 47 keywords across Shopify App Store. Here are the top 3:
- Rank #24
- Rank #24
- Rank #24
Competitors & alternatives
Upsello AI Chatbot & Live Chat doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Upsello AI Chatbot & Live Chat?
Upsello AI Chatbot & Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 中聚(香港)智能科技有限公司.
Is Upsello AI Chatbot & Live Chat free?
Upsello AI Chatbot & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Grow, Advance, Plus unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Upsello AI Chatbot & Live Chat?
Upsello AI Chatbot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Upsello AI Chatbot & Live Chat rank on Shopify?
Upsello AI Chatbot & Live Chat currently sits at position #239 in the Chat category on Shopify. That places it in the top 24% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.