Text ‑ AI Agent & Live Chat is the #201 ranked chat app on Shopify, with a free plan available, as of July 9, 2026.
Text ‑ AI Agent & Live Chat is a Shopify App Store app by Text, launched May 2026.
AppRanks data: Text ‑ AI Agent & Live Chat ranks #201 in Chat on Shopify App Store, placing it in the top 52% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Text ‑ AI Agent & Live Chat is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Text — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Text ‑ AI Agent & Live Chat
How Text ‑ AI Agent & Live Chat works
Turn customer service into a sales channel. See live carts, past orders, and lifetime spend as you chat. Get notified when items are added, removed, or ordered mid-conversation.
The AI agent spots buying intent and acts on it, understanding conversation context to answer product questions from live inventory and show product cards in chat. One inbox for every channel — website, SMS, Messenger, WhatsApp, and email. Every chat sale logs to reports, with order details pinned to the conversation.
Screenshots
Key features
- AI agent trained on your live inventory answers questions and helps you sell
- Live cart, past orders, and spend at a glance to help agents spot buying intent
- Custom skills let the AI agent act, not just answer - qualify, recover, route
- In-chat cart recovery that shows returning visitors their saved carts
- Sales reports tie every chat to the revenue it earned
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered RecommendationsProvide personalized product recommendations using AI.Differentiator
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Checkout UpsellEncourage additional purchases during the checkout process to increase order value.Common
- Conversion Rate OptimizationAnalyze and improve your conversion rates for better sales performance.Differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- EncryptionUse encryption techniques to secure data and communications.Common
- Essential Plan FeaturesAccess all features included in the Essential plan.Niche
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Funnel Performance AnalysisAnalyze and optimize your sales funnel performance effectively.Common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- OpenAI IntegrationUtilize OpenAI's technology for innovative solutions in your projects.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- ReportingGenerate and view reports on various metrics and data.Common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.Common
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Twilio SMS IntegrationIntegrate Twilio for sending and receiving SMS messages.
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.Niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Order History AccessProvide customers with access to their past order history.
- Unlimited Channel SupportAccess unlimited channels for your business operations.Niche
Pricing plans
Essential25/month
|
Growth99/month
|
Category rankings
As of Jul 9, 2026- Chat#201of 387Top 52%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Text ‑ AI Agent & Live Chat ranks for 19 keywords across Shopify App Store. Here are the top 3:
- Rank #7
- Rank #49
- Rank #89
Competitors & alternatives
Text ‑ AI Agent & Live Chatdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Text ‑ AI Agent & Live Chat?
Text ‑ AI Agent & Live Chat is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Text.
Is Text ‑ AI Agent & Live Chat free?
Text ‑ AI Agent & Live Chat does not offer a permanent free plan on Shopify. Pricing starts at 25, and the listed tiers are Essential, Growth. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Text ‑ AI Agent & Live Chat?
Text ‑ AI Agent & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Text ‑ AI Agent & Live Chat rank on Shopify?
Text ‑ AI Agent & Live Chat currently sits at position #201 in the Chat category on Shopify. That places it in the top 52% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Text ‑ AI Agent & Live Chat integrate with?
Text ‑ AI Agent & Live Chat lists 6 integrations on its Shopify marketplace page. The most prominent are Checkout, HubSpot, Mailchimp, Messenger, Open AI, Twilio SMS. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.