- Category rank
- #4 in Support
- Price
- Free plan
- Listing audit
- 77/100
tawk.to Live Chat is a Shopify App Store app by tawk.to, launched November 2015. With a rating of 3.6★ from 89 reviews, it currently ranks #4 in the Support category.
tawk.to Live Chat is the #4 ranked Support app on Shopify, with a 3.6 average rating from 89 reviews, free to use, as of Oct 7, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 7, 2026
tawk.to Live Chat ranks #4 of 30 in Support on Shopify. It holds a 3.6★ average from 89 reviews on Shopify. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Shopify since 2015
Cons
- −Average rating below 4.0 (3.6★) — read recent low-star reviews before committing
- −Only 89 reviews — the average can still move with a few new ratings
About tawk.to Live Chat
How tawk.to Live Chat works
The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats.
Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go.
tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.
Screenshots
