How tawk.to Live Chat's 75/100 breaks down
tawk.to Live Chat's overall score of 75/100 is a healthy result with specific areas to tighten, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 2 categories score above the headline number and 3 score below. The strongest category is Visual Assets (100/100, +25 vs overall); the weakest is Categories & Discoverability (33/100), a 42-point gap below the headline score — the largest single lever. Top three by score: Visual Assets (100), Description & Content (94), Title Optimization (75).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].