Side-by-side comparison · 24 data points
Build your contact us form or custom form without any technical knowledge required
| Powerful Contact Form Builder | tawk.to Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time.
| Metric | Powerful Contact Form Builder | tawk.to Live Chat |
|---|---|---|
| Rating | ★ 4.9 ★ | 3.8 ★ |
| Total reviews | ★ 2.5k | 88 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | — |
| Listed features | 5 | 5 |
| Featured placements | ★ 5 | 2 |
| Review velocity (30d) | 81 new | — |
| Languages | 8 supported | 1 supported |
| Listed since | Oct 2017 | Nov 2015 |
Based on the data on this page, Powerful Contact Form Builder is the stronger choice for most Shopify App Store merchants — 4.9★ vs tawk.to Live Chat's 3.8★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Powerful Contact Form Builder at Free plan available, tawk.to Live Chat at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Powerful Contact Form Builder has the larger user base (2,475 reviews vs 88), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. tawk.to Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Powerful Contact Form Builder; mid-market and enterprise merchants with specific feature requirements should evaluate both — tawk.to Live Chat's 88-review base may include the workflow context that matches your specific use case better than Powerful Contact Form Builder's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Powerful Contact Form Builder audit • tawk.to Live Chat audit
| Last updated | — | — |
|---|
| Keyword | Powerful Contact Form Builder | tawk.to Live Chat |
|---|---|---|
| contact form builder | #1 | Not ranked |
| registration forms | #1 | Not ranked |
| contact form | #1 | Not ranked |
| ai live chat | Not ranked | #69 |
| ai chat support | Not ranked | #186 |
| Signal | Powerful Contact Form Builder | tawk.to Live Chat |
|---|---|---|
| Average rating | 4.9 ★ (2.5k) | 3.8 ★ (88) |
| Rating distribution | 593% 44% 31% 21% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +26 | — |
| Reviews · last 30 days | +81 | — |
| Reviews · last 90 days | +210 | — |
Both Powerful Contact Form Builder and tawk.to Live Chat offer paid plans only. Powerful Contact Form Builder starts at Free plan available; tawk.to Live Chat starts at Free. Compare the per-tier features in the Pricing section above before committing.
Powerful Contact Form Builder has the higher average rating (4.9★ from 2,475 reviews) compared to tawk.to Live Chat (3.8★ from 88 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Powerful Contact Form Builder holds the higher average rating (4.9★ vs 3.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Powerful Contact Form Builder has the deeper published review base (2,475 vs 88), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Powerful Contact Form Builder typically suits early-stage and growth-mode teams based on its published review base (2,475 reviews). tawk.to Live Chat typically suits early-stage and growth-mode teams based on its published review base (88 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
A powerful product with strong technical support. I hope for more customization options and improvements to the "Required to login" interaction—even if it means upgrading the plan, haha.
very nice
Great support & product
Fast and solution-oriented support from Rosie. The video explanation was very helpful and made it easy to understand how to solve the issue. Very good support experience!
I like the easy way to build forms, even across several pages. When we ran into a small issue Taylor helped us out through the chat. Bonus points for using the async nature of chat support instead of requiring in sync communication.
No reviews yet.
Migration support varies by app and category. Powerful Contact Form Builder and tawk.to Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from tawk.to Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
