Customer Support Tickets Hub for Shopify App Store
By Bodanius
Customer Support Tickets Hub is the #43 ranked helpdesk app on Shopify, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 8, 2026.
Customer Support Tickets Hub is a Shopify App Store app by Bodanius, launched March 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #43 in the Helpdesk category.
AppRanks data: Customer Support Tickets Hub ranks #43 in Helpdesk on Shopify App Store, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Customer Support Tickets Hub is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Bodanius — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Customer Support Tickets Hub
How Customer Support Tickets Hub works
Customer Support Ticket helps merchants manage issues from a centralized helpdesk. Customers create tickets from the order status page, and all tickets appear on a dedicated Support Ticket page in their customer account with attachments and full order details. Customers get email updates as tickets progress, while merchants get instant notifications to track and resolve tickets efficiently, reducing payments disputes and improving satisfaction.
Screenshots
Key features
- Customers can create tickets directly from order status page in customer account
- Support Ticket page in the customer account
- Tickets include attached files and complete order details automatically
- Track, view, and manage all tickets from a single place efficiently in shop.
- Customers and merchants get real-time email notifications for ticket updates.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Customer AccountsAllow customers to create and manage their own accounts.
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email NotificationsSend timely notifications to customers via email for important updates.Common
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Differentiator
Pricing plans
Starter4.99/month
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Growth8.99/month
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Most popular Pro19.99/month
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Category rankings
As of Jul 8, 2026- Helpdesk#43of 215Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Customer Support Tickets Hub ranks for 14 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #50
- Rank #15
- Rank #22
Competitors & alternatives
Customer Support Tickets Hubdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Customer Support Tickets Hub?
Customer Support Tickets Hub is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Bodanius.
Is Customer Support Tickets Hub free?
Customer Support Tickets Hub does not offer a permanent free plan on Shopify. Pricing starts at 4.99, and the listed tiers are Starter, Growth, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Customer Support Tickets Hub?
Customer Support Tickets Hub is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Customer Support Tickets Hub rank on Shopify?
Customer Support Tickets Hub currently sits at position #43 in the Helpdesk category on Shopify. That places it in the top 20% of 215 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Customer Support Tickets Hub integrate with?
Customer Support Tickets Hub lists 2 integrations on its Shopify marketplace page. The most prominent are Customer accounts, Shopify Admin. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Customer Support Tickets Hub support?
Customer Support Tickets Hub declares support for 11 languages on its Shopify marketplace listing: English, French, German, Italian, Japanese, Spanish, with 5 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.