Squire: AI Helpdesk & Chat for Shopify App Store
By Squire Inc
Squire: AI Helpdesk & Chat is the #101 ranked helpdesk app on Shopify, with a 3.0 average rating from 2 reviews, with a free plan available, as of July 8, 2026.
Squire: AI Helpdesk & Chat is a Shopify App Store app by Squire Inc, launched January 2026. With a rating of 3.0★ from 2 reviews, it currently ranks #101 in the Helpdesk category.
AppRanks data: Squire: AI Helpdesk & Chat ranks #101 in Helpdesk on Shopify App Store, placing it in the top 47% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Squire: AI Helpdesk & Chat is a mixed-rating Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Squire Inc — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Squire: AI Helpdesk & Chat
How Squire: AI Helpdesk & Chat works
What if 60% of last night's support tickets were already resolved when you opened your inbox?
Squire is AI customer support built on your actual store data. It reads real orders, tracking numbers, and your policies, then drafts or sends accurate replies across email, chat, Instagram, and Messenger.
Start in manual mode: review every AI reply before it sends. Build trust, then let Squire auto-resolve with rules you control.
Not a chatbot. A full AI helpdesk for your most draining tickets.
Screenshots
Key features
- AI drafts accurate replies using real order, tracking & policy data
- Unified inbox: manage email, chat, Instagram DM & Messenger in one place.
- Start in manual mode: approve every AI reply before it reaches your customers.
- Set rules to auto-resolve order status, returns, subscription management & FAQs.
- Knowledge base syncs with your store so AI answers stay accurate.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.Common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Common
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Escalation ManagementManage and prioritize customer issues through escalation processes.Common
- Gmail IntegrationConnect your site with Gmail for seamless email communication.Common
- Microsoft 365 IntegrationConnect Microsoft 365 for improved productivity and collaboration tools.Niche
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.Common
Pricing plans
Starter49/month
|
Growth149/month
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Most popular Pro349/month
|
Category rankings
As of Jul 8, 2026- Helpdesk#101of 215Top 47%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Squire: AI Helpdesk & Chat ranks for 11 keywords across Shopify App Store. Here are the top 3:
- Rank #11
- Rank #35
- 3.helpdeskRank #47
Competitors & alternatives
Squire: AI Helpdesk & Chatdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Squire: AI Helpdesk & Chat?
Squire: AI Helpdesk & Chat is an app for Shopify. It currently holds a 3.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Squire Inc.
Is Squire: AI Helpdesk & Chat free?
Squire: AI Helpdesk & Chat does not offer a permanent free plan on Shopify. Pricing starts at 49, and the listed tiers are Starter, Growth, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Squire: AI Helpdesk & Chat?
Squire: AI Helpdesk & Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Squire: AI Helpdesk & Chat rank on Shopify?
Squire: AI Helpdesk & Chat currently sits at position #101 in the Helpdesk category on Shopify. That places it in the top 47% of 215 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Squire: AI Helpdesk & Chat integrate with?
Squire: AI Helpdesk & Chat lists 5 integrations on its Shopify marketplace page. The most prominent are Facebook, Gmail, IMAP/SMTP, Instagram, Microsoft 365. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.