SB vs Squire

Side-by-side comparison

SB

4.6·318reviews

All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support.

shopifyFree to install

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Feature comparison between SB: Helpdesk, Live Chat & FAQs and Squire: AI Helpdesk & Chat
Metric	SB: Helpdesk, Live Chat & FAQs	Squire: AI Helpdesk & Chat
Rating	★ 4.6 ★	2.9 ★
Total reviews	★ 318	2
Free plan	Yes	Yes
Pricing	Free to install	Free plan available
Pricing tiers	★ 4 tiers	3 tiers
Listed features	5	5
Featured placements	2	—

Field	SB	Squire
Tagline	“All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support.”	“AI that reads your orders, tracking & policies to resolve support tickets while you sleep.”
Listing audit	89/100 listing audit	87/100 listing audit
Screenshots	7 images	5 images
Languages	English	English
Platforms	Shopify	Shopify
Developer	Shark Byte, Inc	Squire Inc

Listed since	Dec 2015	Jan 2026

Listed	December 8, 2015	January 6, 2026

Keyword	SB	Squire
helpdesk	#11	#47
help desk	#10	Not ranked
customer service	#11	Not ranked
ai helpdesk	Not ranked	#11
helpdesk software	Not ranked	#35

SB: Helpdesk, Live Chat & FAQs is cheaper to start with — it offers a free plan and Squire: AI Helpdesk & Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Which has better reviews, SB: Helpdesk, Live Chat & FAQs or Squire: AI Helpdesk & Chat?

SB: Helpdesk, Live Chat & FAQs has the higher average rating (4.6★ from 318 reviews) compared to Squire: AI Helpdesk & Chat (2.9★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose SB: Helpdesk, Live Chat & FAQs or Squire: AI Helpdesk & Chat?

SB: Helpdesk, Live Chat & FAQs holds the higher average rating (4.6★ vs 2.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SB: Helpdesk, Live Chat & FAQs or Squire: AI Helpdesk & Chat?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SB: Helpdesk, Live Chat & FAQs has more published reviews to read for user-reported install experience (318 vs 2).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: SB: Helpdesk, Live Chat & FAQs has 318 published reviews; Squire: AI Helpdesk & Chat has 2 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between SB: Helpdesk, Live Chat & FAQs and Squire: AI Helpdesk & Chat?

Migration support varies by app and category. SB: Helpdesk, Live Chat & FAQs and Squire: AI Helpdesk & Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Squire: AI Helpdesk & Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

SB vs Squire

SB

Squire

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

SB · 3 changes

Squire · 1 changes

9. App details

Frequently asked

Is SB: Helpdesk, Live Chat & FAQs or Squire: AI Helpdesk & Chat cheaper?

Which has better reviews, SB: Helpdesk, Live Chat & FAQs or Squire: AI Helpdesk & Chat?

Should I choose SB: Helpdesk, Live Chat & FAQs or Squire: AI Helpdesk & Chat?

Which is faster to set up, SB: Helpdesk, Live Chat & FAQs or Squire: AI Helpdesk & Chat?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between SB: Helpdesk, Live Chat & FAQs and Squire: AI Helpdesk & Chat?

Track these apps' keyword rankings and listing changes

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