Softit: AI Sales & Live Chat for Shopify App Store
Softit: AI Sales & Live Chat is a Shopify App Store app by Softit Digital, launched May 2026.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Softit: AI Sales & Live Chat is a newly-listed Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Softit Digital — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Softit: AI Sales & Live Chat?
See Softit: AI Sales & Live Chat's alternatives ranked by audit score, rating, and review velocity.
About Softit: AI Sales & Live Chat
How Softit: AI Sales & Live Chat works
Softit AI Chatbot auto-syncs your entire Shopify catalog to answer product questions, suggest items, and guide shoppers to checkout 24/7. Train the AI on your return policy, delivery info, and store FAQs for accurate answers. Human agents can take over any chat instantly and when they go offline, AI resumes automatically. Never lose a sale to an unanswered question again
Screenshots
Key features
- Auto-syncs your entire product catalog so AI always has accurate answers
- Train AI on your return policy, delivery info, and any custom business content
- AI recommends products and guides shoppers to add to cart and checkout
- Human agents take over live, AI auto-resumes when agent goes offline
- Customize chat widget colors, greetings, and position to match your brand
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- EncryptionUse encryption techniques to secure data and communications.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Live SupportAccess real-time support through chat or online assistance.Niche
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- AI Sales AgentEmploy an AI sales agent to boost your sales efforts.Niche
- Checkout GuidanceProvide assistance during the checkout process to improve conversion rates.Niche
- Product Q&AAllow customers to ask questions about products and receive answers.Niche
Pricing plans
Free
|
Basic4.99/month
|
Most popular Pro19.99/month
|
Plus49.99/month
|
Keyword rankings
Softit: AI Sales & Live Chat ranks for 4 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
AppRanks tracks competitor sets per category. For Softit: AI Sales & Live Chat, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Softit: AI Sales & Live Chat?
Softit: AI Sales & Live Chat is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Softit Digital.
Is Softit: AI Sales & Live Chat free?
Softit: AI Sales & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro, Plus unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.