Softit: AI Sales & Live Chat for Shopify App Store
Softit: AI Sales & Live Chat is the #819 ranked chat app on Shopify, with a free plan available, as of Sep 7, 2026.
Softit: AI Sales & Live Chat is a Shopify App Store app by Softit Digital, launched May 2026.
AppRanks data: Softit: AI Sales & Live Chat ranks #819 in Chat on Shopify App Store, placing it in the top 84% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Softit: AI Sales & Live Chat is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Softit Digital — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Softit: AI Sales & Live Chat
How Softit: AI Sales & Live Chat works
Softit AI Chatbot auto-syncs your entire Shopify catalog to answer product questions, suggest items, and guide shoppers to checkout 24/7. Train the AI on your return policy, delivery info, and store FAQs for accurate answers. Human agents can take over any chat instantly and when they go offline, AI resumes automatically. Never lose a sale to an unanswered question again
Screenshots
Key features
- Auto-syncs your entire product catalog so AI always has accurate answers
- Train AI on your return policy, delivery info, and any custom business content
- AI recommends products and guides shoppers to add to cart and checkout
- Human agents take over live, AI auto-resumes when agent goes offline
- Customize chat widget colors, greetings, and position to match your brand
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- EncryptionUse encryption techniques to secure data and communications.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Live SupportAccess real-time support through chat or online assistance.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- AI Sales AgentEmploy an AI sales agent to boost your sales efforts.niche
- Checkout GuidanceProvide assistance during the checkout process to improve conversion rates.niche
- Product Q&AAllow customers to ask questions about products and receive answers.niche
Pricing plans
Free
|
Basic4.99/month
|
Most popular Pro19.99/month
|
Plus49.99/month
|
Category rankings
As of Sep 9, 2026- Chat#819of 980Top 84%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Softit: AI Sales & Live Chat ranks for 4 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Softit: AI Sales & Live Chat doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Softit: AI Sales & Live Chat?
Softit: AI Sales & Live Chat is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Softit Digital.
Is Softit: AI Sales & Live Chat free?
Softit: AI Sales & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro, Plus unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Softit: AI Sales & Live Chat?
Softit: AI Sales & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Softit: AI Sales & Live Chat rank on Shopify?
Softit: AI Sales & Live Chat currently sits at position #819 in the Chat category on Shopify. That places it in the top 84% of 980 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.