Shopbot: AI Customer Calls for Shopify App Store
By ShopBot
Shopbot: AI Customer Calls is the #239 ranked chat app on Shopify, with a 5.0 average rating from 4 reviews, with a free plan available, as of July 8, 2026.
Shopbot: AI Customer Calls is a Shopify App Store app by ShopBot, launched December 2024. With a rating of 5.0★ from 4 reviews, it currently ranks #239 in the Chat category.
AppRanks data: Shopbot: AI Customer Calls ranks #239 in Chat on Shopify App Store, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Shopbot: AI Customer Calls is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by ShopBot — established developer track record
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
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About Shopbot: AI Customer Calls
How Shopbot: AI Customer Calls works
Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.
Screenshots
Key features
- Answers your customer calls automatically with live Shopify data
- Live order lookups: status, shipments, delivery ETAs from Shopify
- Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
- Brand-tuned voice: custom greeting, tone, allowed actions
- Seamless human handoff when needed; transcript included
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- All Features IncludedGet access to all features available in your subscription.Niche
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Voice SupportProvide assistance to customers through voice communication channels.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Returns HandlingEfficiently manage product returns and exchanges to enhance customer satisfaction.Niche
Pricing plans
Starter39/month
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Growth99/month
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Most popular Scale349/month
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Category rankings
As of Jul 8, 2026- Chat#239of 386Top 62%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Shopbot: AI Customer Calls ranks for 6 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Shopbot: AI Customer Callsdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Shopbot: AI Customer Calls?
Shopbot: AI Customer Calls is an app for Shopify. It currently holds a 5.0-star rating from 4 merchant reviews, and it has been listed on the marketplace since 2024. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ShopBot.
Is Shopbot: AI Customer Calls free?
Shopbot: AI Customer Calls does not offer a permanent free plan on Shopify. Pricing starts at 39, and the listed tiers are Starter, Growth, Scale. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Shopbot: AI Customer Calls?
Shopbot: AI Customer Calls is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Shopbot: AI Customer Calls rank on Shopify?
Shopbot: AI Customer Calls currently sits at position #239 in the Chat category on Shopify. That places it in the top 62% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Shopbot: AI Customer Calls integrate with?
Shopbot: AI Customer Calls lists 2 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, 17Track. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Shopbot: AI Customer Calls support?
Shopbot: AI Customer Calls declares support for 21 languages on its Shopify marketplace listing: English, Dutch, French, Spanish, Portuguese (Brazil), German, with 15 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.