Sena AI Chat by Decidr is the #234 ranked chat app on Shopify, with a free plan available, as of July 9, 2026.
Sena AI Chat by Decidr is a Shopify App Store app by Decidr AI, launched October 2025.
AppRanks data: Sena AI Chat by Decidr ranks #234 in Chat on Shopify App Store, placing it in the top 61% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Sena AI Chat by Decidr is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Decidr AI — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Sena AI Chat by Decidr
How Sena AI Chat by Decidr works
Sena is an on-site sales agent built for speed, clarity, and conversion. It answers customer questions, recommends relevant products, and drives checkout — all inside the chat.
Sena is trained on your catalogue, inventory, and tone of voice. It works 24/7, never misses a beat, and gets smarter with every interaction, turning passive visitors into active buyers.
Screenshots
Key features
- Real-time product recommendations inside chat, powered by your catalogue.
- Answers customer questions instantly - no tickets, no delays.
- Understands inventory, variants, and sales logic to drive faster checkouts.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email SupportGet support via email for detailed inquiries and assistance.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Grow Plan FeaturesAccess all features included in the Grow plan for enhanced business growth.
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Priority SupportReceive prioritized assistance to resolve issues faster.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Customer Q&AEnable customers to ask questions and get answers from the community.Niche
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.Common
Pricing plans
Grow39/month
|
Scale89/month
|
Category rankings
As of Jul 9, 2026- Chat#234of 387Top 61%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Sena AI Chat by Decidr ranks for 11 keywords across Shopify App Store. Here are the top 3:
- Rank #62
- 2.ai chatRank #122
- Rank #204
Competitors & alternatives
Sena AI Chat by Decidrdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Sena AI Chat by Decidr?
Sena AI Chat by Decidr is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Decidr AI.
Is Sena AI Chat by Decidr free?
Sena AI Chat by Decidr does not offer a permanent free plan on Shopify. Pricing starts at 39, and the listed tiers are Grow, Scale. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Sena AI Chat by Decidr?
Sena AI Chat by Decidr is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Sena AI Chat by Decidr rank on Shopify?
Sena AI Chat by Decidr currently sits at position #234 in the Chat category on Shopify. That places it in the top 60% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.