RMS Chat Assistant (AI) is the #745 ranked chat app on Shopify, with a free plan available, as of Sep 10, 2026.
RMS Chat Assistant (AI) is a Shopify App Store app by RMS, launched March 2026.
AppRanks data: RMS Chat Assistant (AI) ranks #745 in Chat on Shopify App Store, placing it in the top 76% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
RMS Chat Assistant (AI) is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by RMS — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from RMS Chat Assistant (AI)?
See RMS Chat Assistant (AI)'s alternatives ranked by audit score, rating, and review velocity.
About RMS Chat Assistant (AI)
How RMS Chat Assistant (AI) works
"Where's my order?" "Do you have this in blue?" You've answered these a thousand times, and now one's landed at 2am your time. RMS Shop Assistant answers instantly on your storefront, using your real catalogue, policies and live inventory — not a script — and only escalates what genuinely needs you. You get your evenings back. Customers get answers at 2am instead of "we'll respond in 24 hour."
Add your WhatsApp Business Account and the app hands over the chat to your team member over WhatsApp.
Screenshots
Key features
- Reduce support tickets. With upfront answers, customers have all information.
- Email & WhatsApp escalation to store team for complex questions.
- Integrates with your WhatsApp Business Account for live escalation to your team.
- Multi-language chat support.
- 5-minute setup, no coding required.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Callback ServiceImplement callback functionality to enhance user interactions.common
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Monthly ConversationsEngage in a limited number of conversations each month based on your plan.niche
- Email ChatIntegrate email communication within your chat platform.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Priority SupportReceive prioritized assistance to resolve issues faster.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.niche
Pricing plans
Free
|
Starter19/month
|
Most popular Growth49/month
|
Enterprise99/month
|
Category rankings
As of Sep 11, 2026- Chat#745of 990Top 76%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
RMS Chat Assistant (AI) ranks for 7 keywords across Shopify App Store. Here are the top 3:
- Rank #150
- Rank #54
- Rank #117
Competitors & alternatives
RMS Chat Assistant (AI) doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is RMS Chat Assistant (AI)?
RMS Chat Assistant (AI) is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by RMS.
Is RMS Chat Assistant (AI) free?
RMS Chat Assistant (AI) offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Growth, Enterprise unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses RMS Chat Assistant (AI)?
RMS Chat Assistant (AI) is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does RMS Chat Assistant (AI) rank on Shopify?
RMS Chat Assistant (AI) currently sits at position #745 in the Chat category on Shopify. That places it in the top 75% of 990 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does RMS Chat Assistant (AI) support?
RMS Chat Assistant (AI) declares support for 4 languages on its Shopify marketplace listing: English, German, French, Spanish. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.