Phone Number ‑ Calls, SMS is the #227 ranked chat app on Shopify, with a free plan available, as of July 8, 2026.
Phone Number ‑ Calls, SMS is a Shopify App Store app by Rippledesk, launched September 2024.
AppRanks data: Phone Number ‑ Calls, SMS ranks #227 in Chat on Shopify App Store, placing it in the top 59% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Phone Number ‑ Calls, SMS is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Rippledesk — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Phone Number ‑ Calls, SMS
How Phone Number ‑ Calls, SMS works
Great for SMS marketing, phone and website calls. Rippledesk provides merchants with voice and SMS solutions. Phone numbers have both calls and SMS capabilities. The website widget enables you to receive internet calls. Setup welcome messages, business hours, record calls, voicemail, and IVR. Using campaigns, you can send out bulk SMS and Voice messages to your customers.
Screenshots
Key features
- A dedicated business phone number for SMS, making and receiving calls
- Receive website calls through a floating widget
- Unlimited Calls and SMS
- Send Voice and SMS campaigns
- Phone system with IVR, auto-recording, call summary, business hours, and more
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Business Hours ManagementSet and manage your business operating hours effectively.Niche
- Callback ServiceImplement callback functionality to enhance user interactions.
- Live Chat SupportProvide real-time assistance to customers through a chat window.
- Font and Color CustomizationCustomize the font style and color to match your brand identity.
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.Common
- Voice SupportProvide assistance to customers through voice communication channels.
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.Common
- SMS Marketing CampaignsCreate and manage targeted SMS marketing campaigns.Differentiator
Pricing plans
Free
|
Business19/month
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Most popular Enterprise49/month
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Category rankings
As of Jul 8, 2026- Chat#227of 386Top 59%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Phone Number ‑ Calls, SMS ranks for 1 keywords across Shopify App Store. Here are the top 1:
- 1.chatRank #226
Competitors & alternatives
Phone Number ‑ Calls, SMSdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Phone Number ‑ Calls, SMS?
Phone Number ‑ Calls, SMS is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2024. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Rippledesk.
Is Phone Number ‑ Calls, SMS free?
Phone Number ‑ Calls, SMS offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Business, Enterprise unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Phone Number ‑ Calls, SMS?
Phone Number ‑ Calls, SMS is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Phone Number ‑ Calls, SMS rank on Shopify?
Phone Number ‑ Calls, SMS currently sits at position #227 in the Chat category on Shopify. That places it in the top 59% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Phone Number ‑ Calls, SMS integrate with?
Phone Number ‑ Calls, SMS lists 3 integrations on its Shopify marketplace page. The most prominent are AI, Google Contacts, Slack. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.