Qwry: AI, Helpdesk & Live Chat is the #196 ranked helpdesk app on Shopify, priced from $29/month, as of July 9, 2026.
Qwry: AI, Helpdesk & Live Chat is a Shopify App Store app by Qwryai, launched June 2026.
AppRanks data: Qwry: AI, Helpdesk & Live Chat ranks #196 in Helpdesk on Shopify App Store, placing it in the top 91% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Qwry: AI, Helpdesk & Live Chat is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Published by Qwryai — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (From $29/month) — evaluation requires committing payment details
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About Qwry: AI, Helpdesk & Live Chat
How Qwry: AI, Helpdesk & Live Chat works
Help store owners serve customers faster with AI agents for FAQs, order tracking, customer support, and shopping assistance.
Screenshots
Key features
- Answer customer questions instantly using your store’s products, FAQs, shipping
- Automated Human handoff, , AI Copilot, Ticket creation and Support insights
- Smart shopping assistant for product discovery, product recommendations, etc
- Helpdesk & Native Ticketing , manage everything from one centralized platform
- AI agents to automate and manage conversations across all social channels.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.Common
- AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.Common
- All Starter Plan FeaturesEnjoy all features included in the Starter Plan.Niche
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.Differentiator
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Niche
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Customer Feedback SurveysGather customer insights through targeted feedback surveys.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Escalation ManagementManage and prioritize customer issues through escalation processes.Common
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.Niche
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.Differentiator
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Self-Service PortalAllow customers to manage their accounts and access resources independently.Differentiator
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- Single AI AgentUtilize one AI agent for personalized assistance and support.
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.Common
- Voice SupportProvide assistance to customers through voice communication channels.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Helpdesk IntegrationIntegrate helpdesk solutions for improved customer support.Niche
Pricing plans
Starter29/month
|
Growth69/month
|
Category rankings
As of Jul 9, 2026- Helpdesk#196of 216Top 91%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Qwry: AI, Helpdesk & Live Chat ranks for 11 keywords across Shopify App Store. Here are the top 3:
- Rank #19
- Rank #52
- 3.helpdeskRank #117
Competitors & alternatives
Qwry: AI, Helpdesk & Live Chatdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Qwry: AI, Helpdesk & Live Chat?
Qwry: AI, Helpdesk & Live Chat is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Qwryai.
Is Qwry: AI, Helpdesk & Live Chat free?
Qwry: AI, Helpdesk & Live Chat does not offer a permanent free plan on Shopify. Pricing starts at 29, and the listed tiers are Starter, Growth. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Qwry: AI, Helpdesk & Live Chat?
Qwry: AI, Helpdesk & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Qwry: AI, Helpdesk & Live Chat rank on Shopify?
Qwry: AI, Helpdesk & Live Chat currently sits at position #196 in the Helpdesk category on Shopify. That places it in the top 91% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Qwry: AI, Helpdesk & Live Chat integrate with?
Qwry: AI, Helpdesk & Live Chat lists 4 integrations on its Shopify marketplace page. The most prominent are Facebook Messenger, instagram, slack, whatsapp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.