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| Metric | Qwry: AI, Helpdesk & Live Chat | Redo |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 760 |
| Free plan | — | ★ Yes |
| Pricing | From $29/month | ★ Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2026 | May 2020 |
Based on the data on this page, Redo is the stronger choice for most Shopify App Store merchants — 4.9★ vs Qwry: AI, Helpdesk & Live Chat's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Redo offers a free tier (Free plan available) while Qwry: AI, Helpdesk & Live Chat starts at From $29/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Redo has the larger user base (760 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Qwry: AI, Helpdesk & Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Redo; mid-market and enterprise merchants with specific feature requirements should evaluate both — Qwry: AI, Helpdesk & Live Chat's 0-review base may include the workflow context that matches your specific use case better than Redo's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Qwry: AI, Helpdesk & Live Chat audit • Redo audit
| Keyword | Qwry | Redo |
|---|---|---|
| helpdesk | #117 | #15 |
| inbox | #190 | #14 |
Not featured in any section recently.
No tracked changes.
Redo is the cheaper option — it offers a free plan (Free plan available). Qwry: AI, Helpdesk & Live Chat starts at From $29/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Redo does carry the larger published review base (760 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Redo has the deeper published review base (760 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Qwry: AI, Helpdesk & Live Chat typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Redo typically suits early-stage and growth-mode teams based on its published review base (760 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Qwry: AI, Helpdesk & Live Chat and Redo both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Qwry: AI, Helpdesk & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
