Tilbury: AI Customer Support is the #823 ranked chat app on Shopify, with a free plan available, as of Sep 5, 2026.
Tilbury: AI Customer Support is a Shopify App Store app by Qwick, launched June 2026.
AppRanks data: Tilbury: AI Customer Support ranks #823 in Chat on Shopify App Store, placing it in the top 85% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Tilbury: AI Customer Support is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Qwick — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Tilbury: AI Customer Support?
See Tilbury: AI Customer Support's alternatives ranked by audit score, rating, and review velocity.
About Tilbury: AI Customer Support
How Tilbury: AI Customer Support works
Tilbury adds an AI support agent to your storefront in minutes. Paste in your products, policies, and FAQs, and Tilbury answers customer questions instantly, 24/7, with no human needed. Powered by Claude (Anthropic). Answers stay grounded in the information you provide, so Tilbury will not invent details it does not know.
Setup takes under 5 minutes, with no coding.
Tilbury is GDPR compliant.
Screenshots





Key features
- Always-on support that answers customer questions 24/7
- Answers based on your own products, policies, and FAQs
- Flags questions it could not answer so you can improve replies
- Hands off to your team by email when a customer needs a human
- Live on your storefront in under 5 minutes, no coding
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.niche
- Knowledge BaseCreate and manage a comprehensive knowledge base for users.niche
- No-Code SetupEasily set up the app without any coding required for a quick start.
Pricing plans
Starter39/month |
Growth89/month |
Most popular Pro149/month |
Category rankings
As of Sep 5, 2026- Chat#823of 976Top 85%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Tilbury: AI Customer Support ranks for 5 keywords across Shopify App Store. Here are the top 3:
- Rank #61
- Rank #101
- Rank #25
Competitors & alternatives
Tilbury: AI Customer Support doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Tilbury: AI Customer Support?
Tilbury: AI Customer Support is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Qwick.
Is Tilbury: AI Customer Support free?
Tilbury: AI Customer Support does not offer a permanent free plan on Shopify. Pricing starts at 39, and the listed tiers are Starter, Growth, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Tilbury: AI Customer Support?
Tilbury: AI Customer Support is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Tilbury: AI Customer Support rank on Shopify?
Tilbury: AI Customer Support currently sits at position #823 in the Chat category on Shopify. That places it in the top 84% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.