Omi: Sales Associate is the #238 ranked chat app on Shopify, with a free plan available, as of Sep 10, 2026.
Omi: Sales Associate is a Shopify App Store app by Omi, launched September 2025.
AppRanks data: Omi: Sales Associate ranks #238 in Chat on Shopify App Store, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Omi: Sales Associate is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Omi — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See Omi: Sales Associate's alternatives ranked by audit score, rating, and review velocity.
About Omi: Sales Associate
How Omi: Sales Associate works
Online shopping has never had a sales associate. Now it does. Omi is the in-store experience, online. It works the way your best in-store staff does. Greeting shoppers, suggesting what pairs well, surfacing what's on sale, and finding alternatives when something is out of stock.
Omi understands your catalog, recommends complementary products, and handles order and product questions automatically. Connects to your Shopify catalog with self-serve setup. Nothing about your current site changes.
Screenshots
Key features
- Recommends products from your catalog and suggests pairings as shoppers browse.
- Answers product, order, and shipping questions instantly, around the clock.
- Tune the voice and look to your brand: tone, colors, fonts, and avatar.
- Connects to your Shopify catalog in minutes. No code, no theme edits.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Review Request AutomationSend and manage requests for feedback and reviews.common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Instant SuggestionsProvide users with real-time suggestions based on their input.common
Pricing plans
Starter199/month |
Pro599/month |
Most popular Scale |
Category rankings
As of Sep 12, 2026- Chat#238of 993Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Omi: Sales Associate ranks for 6 keywords across Shopify App Store. Here are the top 3:
- Rank #205
- 2.ai chatRank #231
- Rank #238
Competitors & alternatives
Omi: Sales Associate doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Omi: Sales Associate?
Omi: Sales Associate is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Omi.
Is Omi: Sales Associate free?
Omi: Sales Associate offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Omi: Sales Associate?
Omi: Sales Associate is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Omi: Sales Associate rank on Shopify?
Omi: Sales Associate currently sits at position #238 in the Chat category on Shopify. That places it in the top 24% of 993 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Omi: Sales Associate integrate with?
Omi: Sales Associate lists 4 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Gorgias, Sywm, Zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Omi: Sales Associate support?
Omi: Sales Associate declares support for 11 languages on its Shopify marketplace listing: English, Spanish, French, Swedish, Italian, Igbo, with 5 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.