Omi is a Shopify App Store app by Omi, launched September 2025.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Omi is a newly-listed Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- No standout positives based on current data signals.
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing ($599/month) — evaluation requires committing payment details
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See Omi's alternatives ranked by audit score, rating, and review velocity.
About Omi
How Omi works
Omi is the in-store experience, online. It works the way your best in-store staff does. Greeting shoppers, suggesting what pairs well, surfacing what's on sale, and finding alternatives when something is out of stock.
Omi understands your catalog, recommends complementary products, and handles order and product questions automatically. Connects to your Shopify catalog with self-serve setup. Nothing about your current site changes.
Screenshots
Key features
- Engages shoppers in natural conversation, the way in-store staff does.
- Recommends products from your catalog and suggests pairings as shoppers browse.
- Connects to your Shopify catalog in minutes. No code, no theme edits.
- Answers product, order, and shipping questions instantly, around the clock.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
Pricing plans
Pro599/month |
Keyword rankings
Omi ranks for 1 keywords across Shopify App Store. Here are the top 1:
- Rank #111
Competitors & alternatives
AppRanks tracks competitor sets per category. For Omi, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Omi?
Omi is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2025. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Omi.
Is Omi free?
Omi does not offer a permanent free plan on Shopify. Pricing starts at 599, and the listed tiers are Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
What does Omi integrate with?
Omi lists 4 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Gorgias, Sywm, Zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Omi support?
Omi declares support for 11 languages on its Shopify marketplace listing: English, Spanish, French, Swedish, Italian, Igbo, with 5 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.