Customer Service & Help center is the #508 ranked chat app on Shopify, with a free plan available, as of Sep 7, 2026.
Customer Service & Help center is a Shopify App Store app by Carthike, launched April 2020.
AppRanks data: Customer Service & Help center ranks #508 in Chat on Shopify App Store, placing it in the top 52% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Customer Service & Help center is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Carthike — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Customer Service & Help center?
See Customer Service & Help center's alternatives ranked by audit score, rating, and review velocity.
About Customer Service & Help center
Screenshots
Pricing plans
Starter
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Unlimited29/month
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Category rankings
As of Sep 8, 2026- Chat#508of 977Top 52%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Customer Service & Help center ranks for 11 keywords across Shopify App Store. Here are the top 3:
- 1.livechatRank #60
- Rank #92
- Rank #34
Competitors & alternatives
Customer Service & Help center doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Customer Service & Help center?
Customer Service & Help center is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2020. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Carthike.
Is Customer Service & Help center free?
Customer Service & Help center offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Unlimited unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Customer Service & Help center?
Customer Service & Help center is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Customer Service & Help center rank on Shopify?
Customer Service & Help center currently sits at position #508 in the Chat category on Shopify. That places it in the top 52% of 977 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Customer Service & Help center integrate with?
Customer Service & Help center lists 4 integrations on its Shopify marketplace page. The most prominent are Convertkit, Facebook, Mailchimp, Twitter. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.