- Category rank
- #142 in Helpdesk
- Listing audit
- 89/100
HelpDesk.com AI Ticketing is a Shopify App Store app by Text, launched January 2021. With a rating of 1.0★ from 1 reviews, it currently ranks #142 in the Helpdesk category.
HelpDesk.com AI Ticketing is the #142 ranked Helpdesk app on Shopify, with a 1.0 average rating from 1 review, with a free trial, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
HelpDesk.com AI Ticketing ranks #142 of 309 in Helpdesk on Shopify. It holds a 1.0★ average from 1 review on Shopify. Paid plans come with a free trial; there is no permanent free plan.
Pros
- +Listed on Shopify since 2021
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Only 1 review — the average can still move with a few new ratings
- −No free plan (Free trial available) — evaluation needs a paid plan or a trial
About HelpDesk.com AI Ticketing
How HelpDesk.com AI Ticketing works
HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.
Screenshots





