Egentify is the #813 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
Egentify is a Shopify App Store app by Egentify, launched May 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #813 in the Chat category.
AppRanks data: Egentify ranks #813 in Chat on Shopify App Store, placing it in the top 84% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Egentify is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Egentify?
See Egentify's alternatives ranked by audit score, rating, and review velocity.
About Egentify
How Egentify works
Egentify is an AI support agent that resolves customer questions in chat, email, and voice before your team needs to step in. It uses your live store data (products, orders, shipping, policies) to answer accurately, and routes only what it can't handle to your team. Watch every conversation live and take over any chat from a shared dashboard. Egentify significantly reduces the support volume reaching your team.
Screenshots
Key features
- Answers chat, email, and voice questions before your team needs to step in.
- Looks up orders, tracking, and shipping status directly from your store
- Unified ticket inbox with full conversation history across every channel
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- COD VerificationVerify cash on delivery orders to reduce fraud and ensure payment.common
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Three Team MembersInvite and manage access for 3 team members.niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Voice SupportProvide assistance to customers through voice communication channels.common
- Ticket ResolutionResolve customer support tickets promptly to improve service quality.niche
Pricing plans
Free
|
Starter39/month
|
Most popular Growth149/month
|
Scale399/month
|
Category rankings
As of Sep 5, 2026- Chat#813of 976Top 84%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Egentify ranks for 4 keywords across Shopify App Store. Here are the top 3:
- 1.ai chatRank #168
- Rank #64
- Rank #106
Competitors & alternatives
Egentify doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Egentify?
Egentify is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Egentify.
Is Egentify free?
Egentify offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Growth, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Egentify?
Egentify is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Egentify rank on Shopify?
Egentify currently sits at position #813 in the Chat category on Shopify. That places it in the top 83% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.