eBanqo ‑ Live Chat & Chatbot for Shopify App Store
By eBanqo Inc
eBanqo ‑ Live Chat & Chatbot is the #215 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 10, 2026.
eBanqo ‑ Live Chat & Chatbot is a Shopify App Store app by eBanqo Inc, launched April 2024. With a rating of 5.0★ from 1 reviews, it currently ranks #215 in the Chat category.
AppRanks data: eBanqo ‑ Live Chat & Chatbot ranks #215 in Chat on Shopify App Store, placing it in the top 22% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
eBanqo ‑ Live Chat & Chatbot is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by eBanqo Inc — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About eBanqo ‑ Live Chat & Chatbot
How eBanqo ‑ Live Chat & Chatbot works
Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon.
Screenshots
Key features
- Chat with buyers from one platform - at your desk or on-the-go (mobile)
- Monitor chats between your teammates and your customers (for quality, etc.)
- Send text and media broadcast messages to your buyers and prospects
- 24/7 AI bot to provide instant answers to customer inquires and questions
- Chatbots that turn your DM (in WhatsApp, Facebook, IG, etc) into an online store
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- ChatGPT IntegrationIntegrate ChatGPT for AI-driven customer support and engagement.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.niche
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Instagram Direct MessagingEngage customers through direct messages on Instagram.niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- ReportingGenerate and view reports on various metrics and data.common
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
Pricing plans
Free
|
Growth15/month
|
Most popular Growth55/month
|
Growth266/month
|
Category rankings
As of Sep 11, 2026- Chat#215of 989Top 22%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
eBanqo ‑ Live Chat & Chatbot ranks for 26 keywords across Shopify App Store. Here are the top 3:
- Rank #10
- 2.chatboxRank #85
- Rank #138
Competitors & alternatives
eBanqo ‑ Live Chat & Chatbot doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is eBanqo ‑ Live Chat & Chatbot?
eBanqo ‑ Live Chat & Chatbot is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2024. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by eBanqo Inc.
Is eBanqo ‑ Live Chat & Chatbot free?
eBanqo ‑ Live Chat & Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Growth, Growth, Growth unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses eBanqo ‑ Live Chat & Chatbot?
eBanqo ‑ Live Chat & Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does eBanqo ‑ Live Chat & Chatbot rank on Shopify?
eBanqo ‑ Live Chat & Chatbot currently sits at position #215 in the Chat category on Shopify. That places it in the top 22% of 989 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does eBanqo ‑ Live Chat & Chatbot integrate with?
eBanqo ‑ Live Chat & Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are ChatGPT, CRMs, Facebook Messenger, Google Business, Instagram DM, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.