- Category rank
- #49 in Helpdesk
- Price
- Free plan
- Listing audit
- 84/100
dixa is a Shopify App Store app by Dixa Aps, launched July 2025.
dixa is the #49 ranked Helpdesk app on Shopify, with a free plan available, as of Oct 29, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 29, 2026
dixa ranks #49 of 309 in Helpdesk on Shopify. It has no reviews on Shopify yet. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About dixa
How dixa works
Dixa is a customer service platform that combines omnichannel support with a powerful AI and automation engine. Our platform is built on a Human + AI philosophy. We believe repetitive inquiries should be handled by AI, so human agents can deliver valuable experiences through empathy and genuine connection. We integrate natively with the broader e-commerce ecosystem. This includes our Shopify app, which lets your team view and update Shopify orders directly inside Dixa’s unified agent workspace.
Screenshots
