Dia: AI Chatbot & Assistant for Shopify App Store
Dia: AI Chatbot & Assistant is the #135 ranked chat app on Shopify, with a 5.0 average rating from 5 reviews, with a free plan available, as of July 10, 2026.
Dia: AI Chatbot & Assistant is a Shopify App Store app by Piyonk Software, launched May 2026. With a rating of 5.0★ from 5 reviews, it currently ranks #135 in the Chat category.
AppRanks data: Dia: AI Chatbot & Assistant ranks #135 in Chat on Shopify App Store, placing it in the top 35% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Dia: AI Chatbot & Assistant is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Piyonk Software — established developer track record
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
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About Dia: AI Chatbot & Assistant
How Dia: AI Chatbot & Assistant works
Dia is an AI Chatbot for Shopify, trained on your products, collections, pages, articles, and store policies. Dia offers a unique and intelligent sales assistant experience.
It answers product questions, recommends products smartly, and helps customers with order status requests. Dia helps you reduce repetitive support work, guide hesitant shoppers to purchase, and see which conversations lead to direct or assisted revenue. When needed, Dia can hand shoppers off to email, phone, or WhatsApp.
Screenshots
Key features
- Answer product questions before shoppers drop off
- Guide undecided shoppers to the suggested product faster
- Cut repetitive support with instant answers and order help
- See which conversations lead to orders and revenue
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered RecommendationsProvide personalized product recommendations using AI.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Checkout UpsellEncourage additional purchases during the checkout process to increase order value.Common
- Conversion Rate OptimizationAnalyze and improve your conversion rates for better sales performance.Differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
Pricing plans
Free
|
Launch19/month
|
Most popular Grow49/month
|
Scale139/month
|
Category rankings
As of Jul 10, 2026- Chat#135of 387Top 35%
- Upsell and cross-sell#222of 352Top 64%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Dia: AI Chatbot & Assistant ranks for 30 keywords across Shopify App Store. Here are the top 3:
- Rank #10
- Rank #11
- Rank #33
Competitors & alternatives
Dia: AI Chatbot & Assistantdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Dia: AI Chatbot & Assistant?
Dia: AI Chatbot & Assistant is an app for Shopify. It currently holds a 5.0-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Piyonk Software.
Is Dia: AI Chatbot & Assistant free?
Dia: AI Chatbot & Assistant offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Launch, Grow, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Dia: AI Chatbot & Assistant?
Dia: AI Chatbot & Assistant is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Dia: AI Chatbot & Assistant rank on Shopify?
Dia: AI Chatbot & Assistant currently sits at position #135 in the Chat category on Shopify. That places it in the top 35% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Dia: AI Chatbot & Assistant integrate with?
Dia: AI Chatbot & Assistant lists 2 integrations on its Shopify marketplace page. The most prominent are Checkout, Shopify Admin. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.