Desk360 is the #624 ranked chat app on Shopify, with a free plan available, as of Sep 6, 2026.
Desk360 is a Shopify App Store app by Desk360, launched October 2021.
AppRanks data: Desk360 ranks #624 in Chat on Shopify App Store, placing it in the top 64% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Desk360 is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Desk360?
See Desk360's alternatives ranked by audit score, rating, and review velocity.
About Desk360
Screenshots
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- All Basic Plan FeaturesAccess all features included in the Basic Plan.
- APIUtilize APIs to connect and extend your application's functionality.
- Live Chat SupportEngage with support agents in real-time through live chat.
- Mobile App CreationCreate a mobile app version of your store to reach more customers.
- White Label OptionsUtilize white label solutions to rebrand products as your own.
Pricing plans
Basic
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Business24/month
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Category rankings
As of Sep 6, 2026- Chat#624of 976Top 64%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Desk360 ranks for 6 keywords across Shopify App Store. Here are the top 3:
- Rank #96
- Rank #141
- Rank #186
Competitors & alternatives
Desk360 doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Desk360?
Desk360 is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2021. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Desk360.
Is Desk360 free?
Desk360 offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Desk360?
Desk360 is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Desk360 rank on Shopify?
Desk360 currently sits at position #624 in the Chat category on Shopify. That places it in the top 64% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.