Desk360 is a Shopify App Store app by Desk360, launched October 2021.
AppRanks data: Desk360 has been on the Shopify App Store marketplace since 2021 (5 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Desk360 is a newly-listed Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Desk360?
See Desk360's alternatives ranked by audit score, rating, and review velocity.
About Desk360
Screenshots



Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- APIUtilize APIs to connect and extend your application's functionality.
- Basic Plan FeaturesUtilize all features available in the Basic plan.
- Live Chat SupportEngage with support agents in real-time through live chat.
- Mobile App CreationCreate a mobile app version of your store to reach more customers.
- White Label OptionsUtilize white label solutions to rebrand products as your own.
Pricing plans
Basic
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Business24/month
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Keyword rankings
Desk360 ranks for 3 keywords across Shopify App Store. Here are the top 3:
- Rank #86
- Rank #131
- 3.helpdeskRank #239
Competitors & alternatives
AppRanks tracks competitor sets per category. For Desk360, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Desk360?
Desk360 is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2021. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Desk360.
Is Desk360 free?
Desk360 offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.