Cortimo — AI Customer Support is a Shopify App Store app by Cortimo, launched May 2026.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Cortimo — AI Customer Support is a newly-listed Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Published by Cortimo — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (From $0.20/month) — evaluation requires committing payment details
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About Cortimo — AI Customer Support
How Cortimo — AI Customer Support works
Most customer support questions are repetitive: "where is my order", "can I return this", "is it in stock". Cortimo answers them instantly using your real Shopify catalog, orders, and store policies — so your team only handles cases that genuinely need a human. Customers don't just get answers — they take action. Returns, refunds, cancellations, and order tracking happen inside the conversation through structured action cards, with actual order data pulled from Shopify in real time.
Screenshots
Key features
- Customers self-serve refunds, returns, cancellations, and order tracking in chat
- Answers from your real Shopify catalog, orders, and policies
- Customize AI agents and add new specialized agents from your dashboard
- Run Python code in chat for advanced workflows
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- All Basic Plan FeaturesAccess all features included in the Basic Plan.Niche
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Dedicated Customer SupportWork with a dedicated support team for personalized assistance.Niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Priority SupportReceive prioritized assistance to resolve issues faster.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Starter Plan FeaturesAccess all features included in the Starter plan.Niche
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Unlimited Agent AccessAdd an unlimited number of agents to your support team.
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Product QuestionsManage and respond to customer inquiries about your products.
- Returns HandlingEfficiently manage product returns and exchanges to enhance customer satisfaction.Niche
Pricing plans
Starter0.20/month
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Pro0.30/month
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Most popular Business0.40/month
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Keyword rankings
Cortimo — AI Customer Support ranks for 3 keywords across Shopify App Store. Here are the top 3:
- Rank #21
- Rank #239
- 3.helpdeskRank #240
Competitors & alternatives
AppRanks tracks competitor sets per category. For Cortimo — AI Customer Support, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Cortimo — AI Customer Support?
Cortimo — AI Customer Support is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Cortimo.
Is Cortimo — AI Customer Support free?
Cortimo — AI Customer Support does not offer a permanent free plan on Shopify. Pricing starts at 0.20, and the listed tiers are Starter, Pro, Business. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
What languages does Cortimo — AI Customer Support support?
Cortimo — AI Customer Support declares support for 7 languages on its Shopify marketplace listing: English, French, German, Romanian, Russian, Spanish, with 1 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.