Cloze: AI Chatbot Assistant is the #239 ranked chat app on Shopify, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 9, 2026.
Cloze: AI Chatbot Assistant is a Shopify App Store app by Optify, launched April 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #239 in the Chat category.
AppRanks data: Cloze: AI Chatbot Assistant ranks #239 in Chat on Shopify App Store, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Cloze: AI Chatbot Assistant is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Optify — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Cloze: AI Chatbot Assistant
How Cloze: AI Chatbot Assistant works
Cloze embeds a powerful AI chatbot on your store, powered by Google Gemini 2.5 Pro. It answers questions using your real product catalog, recommends items with rich cards and carousels, and tracks orders with automatic carrier detection for UPS, FedEx, USPS, DHL and more. Customize everything—colors, position, avatar, tone, language, and AI personality. Set business hours, collect emails when offline, and take over conversations when needed. Your knowledge base, policies, and inventory sync auto
Screenshots
Key features
- Smart product recommendations with rich cards, carousels & live inventory
- Full visual customization: 30+ color settings, icons, fonts, position & CSS
- Order tracking with automatic carrier detection for 12+ shipping providers
- Human handoff: take over any conversation from AI and release back instantly
- Knowledge base auto-synced from your Shopify products, collections & policies
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Advanced CustomizationLeverage advanced options for deeper personalization of your setup.Niche
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Unlimited Conversation ManagementEngage in unlimited conversations with your customers.Niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
Pricing plans
Free
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Category rankings
As of Jul 9, 2026- Chat#239of 387Top 62%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Cloze: AI Chatbot Assistant ranks for 26 keywords across Shopify App Store. Here are the top 3:
- 1.chatboxRank #68
- Rank #68
- Rank #82
Competitors & alternatives
Cloze: AI Chatbot Assistantdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Cloze: AI Chatbot Assistant?
Cloze: AI Chatbot Assistant is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Optify.
Is Cloze: AI Chatbot Assistant free?
Cloze: AI Chatbot Assistant offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Cloze: AI Chatbot Assistant?
Cloze: AI Chatbot Assistant is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Cloze: AI Chatbot Assistant rank on Shopify?
Cloze: AI Chatbot Assistant currently sits at position #239 in the Chat category on Shopify. That places it in the top 62% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Cloze: AI Chatbot Assistant support?
Cloze: AI Chatbot Assistant declares support for 8 languages on its Shopify marketplace listing: French, English, Spanish, Portuguese (Brazil), Portuguese (Portugal), German, with 2 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.