Cloze: AI Shopping Assistant for Shopify App Store
By Optify
Cloze: AI Shopping Assistant is the #191 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
Cloze: AI Shopping Assistant is a Shopify App Store app by Optify, launched April 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #191 in the Chat category.
AppRanks data: Cloze: AI Shopping Assistant ranks #191 in Chat on Shopify App Store, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Cloze: AI Shopping Assistant is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Optify — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Cloze: AI Shopping Assistant
How Cloze: AI Shopping Assistant works
Cloze is an AI shopping assistant and ecommerce chatbot that helps customers discover, compare, and buy products directly in conversation. Powered by your live Shopify catalog, inventory, knowledge base, and shopper cart, it delivers personalized recommendations, product answers, rich product cards, upsells, cross-sells, and order tracking. Customize its design, tone, language, and AI personality, capture leads, support shoppers 24/7, and take over any chat when a human touch is needed.
Screenshots
Key features
- AI shopping assistant: personalized recommendations, rich cards & live inventory
- Conversational product discovery, comparisons & cart-aware shopping guidance
- AI customer support for product questions, policies & 12+ carrier tracking
- Customize your AI assistant: colors, fonts, icons, position, tone & language
- Human handoff plus auto-synced Shopify catalog, collections & knowledge base
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Advanced CustomizationLeverage advanced options for deeper personalization of your setup.common
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Review Request AutomationSend and manage requests for feedback and reviews.common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.common
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Unlimited Conversation ManagementEngage in unlimited conversations with your customers.niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.differentiator
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Order TrackingTrack orders efficiently with integrated order tracking features.common
Pricing plans
Free
|
Starter49/month
|
Most popular Pro99/month
|
Scale199/month
|
Category rankings
As of Sep 5, 2026- Chat#191of 976Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Cloze: AI Shopping Assistant ranks for 40 keywords across Shopify App Store. Here are the top 3:
- 1.chatboxRank #76
- Rank #85
- Rank #87
Competitors & alternatives
Cloze: AI Shopping Assistant doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Cloze: AI Shopping Assistant?
Cloze: AI Shopping Assistant is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Optify.
Is Cloze: AI Shopping Assistant free?
Cloze: AI Shopping Assistant offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Pro, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Cloze: AI Shopping Assistant?
Cloze: AI Shopping Assistant is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Cloze: AI Shopping Assistant rank on Shopify?
Cloze: AI Shopping Assistant currently sits at position #191 in the Chat category on Shopify. That places it in the top 20% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Cloze: AI Shopping Assistant support?
Cloze: AI Shopping Assistant declares support for 8 languages on its Shopify marketplace listing: French, English, Spanish, Portuguese (Brazil), Portuguese (Portugal), German, with 2 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.