Amity: AI Customer Support for Shopify
- Category rank
- #223 in Helpdesk
- Price
- Free plan
- Listing audit
- 88/100
Amity: AI Customer Support is a Shopify App Store app by OT Software Group, Inc., launched May 2026.
Amity: AI Customer Support is the #223 ranked Helpdesk app on Shopify, with a free plan available, as of Oct 2, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 2, 2026
Amity: AI Customer Support ranks #223 of 309 in Helpdesk on Shopify. It has no reviews on Shopify yet. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Amity: AI Customer Support
How Amity: AI Customer Support works
Amity provides AI customer support, a shared inbox and customer relationship intelligence for Shopify. Manage Gmail, Instagram, WhatsApp and more in one place. Draft or auto-send personalized replies using customer memory, Shopify orders, past conversations and preferences. Amity also suggests follow-ups, sends personalized marketing, powers abandoned cart recovery with voice agents, and shows every customer journey with session replays & analytics.
Screenshots
Key features
- Shared inbox for Gmail, Instagram, WhatsApp and every support channel
