AI Support Chatbot & Whatsapp for Shopify App Store
By Popupsmart
AI Support Chatbot & Whatsapp is the #203 ranked chat app on Shopify, with a 3.0 average rating from 1 reviews, with a free plan available, as of July 9, 2026.
AI Support Chatbot & Whatsapp is a Shopify App Store app by Popupsmart, launched September 2025. With a rating of 3.0★ from 1 reviews, it currently ranks #203 in the Chat category.
AppRanks data: AI Support Chatbot & Whatsapp ranks #203 in Chat on Shopify App Store, placing it in the top 53% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI Support Chatbot & Whatsapp is a mixed-rating Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Popupsmart — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
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About AI Support Chatbot & Whatsapp
How AI Support Chatbot & Whatsapp works
LiveChatAI: AI Agent Chatbot & Live Chat with WhatsApp help you handle customer queries quickly and efficiently. Trained automatically with your store data, it provides reliable answers about orders, shipping, and products. Customers can easily switch from AI to live chat or WhatsApp when human support is needed.
Smart AI Actions go beyond replies-> checking orders, guiding purchases, and more! So you deliver faster support and save your team valuable time.
Screenshots
Key features
- AI Agent helps resolve most customer queries in real time.
- Hybrid AI Chatbot + Live Chat + WhatsApp for seamless support.
- AI Actions that act — book meetings, process orders, and more.
- Personalized support powered by customer data and insights.
- Smooth hand-off from AI to human agents whenever needed.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- API AccessIntegrate with external systems using a robust API for data exchange.Niche
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Integration CapabilitiesConnect your store with various third-party services seamlessly.Niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Unlimited Contact ManagementManage an unlimited number of contacts in your database.
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- WhatsApp IntegrationIntegrate WhatsApp for seamless communication with customers.Niche
Pricing plans
Free
|
Basic39/month
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Most popular Pro89/month
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Advanced189/month
|
Category rankings
As of Jul 9, 2026- Chat#203of 387Top 53%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI Support Chatbot & Whatsapp ranks for 37 keywords across Shopify App Store. Here are the top 3:
- Rank #2
- Rank #2
- Rank #57
Competitors & alternatives
AI Support Chatbot & Whatsappdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is AI Support Chatbot & Whatsapp?
AI Support Chatbot & Whatsapp is an app for Shopify. It currently holds a 3.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Popupsmart.
Is AI Support Chatbot & Whatsapp free?
AI Support Chatbot & Whatsapp offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro, Advanced unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses AI Support Chatbot & Whatsapp?
AI Support Chatbot & Whatsapp is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does AI Support Chatbot & Whatsapp rank on Shopify?
AI Support Chatbot & Whatsapp currently sits at position #203 in the Chat category on Shopify. That places it in the top 52% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does AI Support Chatbot & Whatsapp integrate with?
AI Support Chatbot & Whatsapp lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, cal.com, calendly, make, mcp, whatsapp, plus 1 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.