3Chat.ai: AI Customer Agent for Shopify App Store
3Chat.ai: AI Customer Agent is the #537 ranked chat app on Shopify, with a free plan available, as of Sep 9, 2026.
3Chat.ai: AI Customer Agent is a Shopify App Store app by NEW CORE TECH CO,. PTE. LTD., launched April 2026.
AppRanks data: 3Chat.ai: AI Customer Agent ranks #537 in Chat on Shopify App Store, placing it in the top 55% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
3Chat.ai: AI Customer Agent is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by NEW CORE TECH CO,. PTE. LTD. — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from 3Chat.ai: AI Customer Agent?
See 3Chat.ai: AI Customer Agent's alternatives ranked by audit score, rating, and review velocity.
About 3Chat.ai: AI Customer Agent
How 3Chat.ai: AI Customer Agent works
3Chat.ai is an AI customer agent for businesses that sell and serve through social and messaging channels. It turns storefront inquiries and social DMs into sales opportunities across WhatsApp, Instagram, Messenger, TikTok, email, and Shopify storefront chat. The agent understands intent, handles objections, recommends products, follows up with hesitant shoppers, and hands off complex cases to human agents.
Screenshots





Key features
- Sales loop that identifies intent, handles objections, and drives purchase
- Multimodal AI understands text, images, voice, short videos, and files
- Omnichannel inbox for storefront chat, WhatsApp, Instagram, and TikTok
- Agent Builder to create, train, and test your own AI sales agent
- Data loop improves scripts, recommendations, and follow-ups over time
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Voice SupportProvide assistance to customers through voice communication channels.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- WhatsApp Business IntegrationUtilize WhatsApp for business communications and customer support.
- Instant SuggestionsProvide users with real-time suggestions based on their input.common
- Intent UnderstandingAnalyze customer intent to improve engagement and service.
Pricing plans
Growth299/month
|
Pro499/month
|
Most popular Business
|
Category rankings
As of Sep 9, 2026- Chat#537of 980Top 55%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
3Chat.ai: AI Customer Agent ranks for 7 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
3Chat.ai: AI Customer Agent doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is 3Chat.ai: AI Customer Agent?
3Chat.ai: AI Customer Agent is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by NEW CORE TECH CO,. PTE. LTD.
Is 3Chat.ai: AI Customer Agent free?
3Chat.ai: AI Customer Agent offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Growth, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses 3Chat.ai: AI Customer Agent?
3Chat.ai: AI Customer Agent is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does 3Chat.ai: AI Customer Agent rank on Shopify?
3Chat.ai: AI Customer Agent currently sits at position #537 in the Chat category on Shopify. That places it in the top 55% of 980 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does 3Chat.ai: AI Customer Agent integrate with?
3Chat.ai: AI Customer Agent lists 6 integrations on its Shopify marketplace page. The most prominent are Email, Facebook, Instagram, Messenger, TikTok, WhatsApp Business. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does 3Chat.ai: AI Customer Agent support?
3Chat.ai: AI Customer Agent declares support for 3 languages on its Shopify marketplace listing: English, Chinese (Simplified), Chinese (Traditional). Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.