Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce for Salesforce AppExchange
By Resonate CX
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce is the #53 ranked surveys app on Salesforce, with a free plan available, as of Sep 12, 2026.
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce is a Salesforce AppExchange app by Resonate CX.
AppRanks data: Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce ranks #53 in Surveys on Salesforce AppExchange, placing it in the top 93% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce is a newly-listed Salesforce app with a limited review volume. It is listed in the Surveys category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Resonate CX — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?
See Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's alternatives ranked by audit score, rating, and review velocity.
About Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce
How Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce works
With Resonate.CX, transform unstructured feedback into insights using advanced AI and machine learning, conducting root cause analysis, and empowering your team to act swiftly.
✔ Automate the Mundane: Turn your CRM into a customer delight machine with seamless integration, automating feedback collection and transforming data into actionable insights.
✔ Achieve High Response Rates: Gather essential feedback through brand-aligned surveys (NPS, CSAT, CES), ensuring high response rates and valuable insights.
✔ Enhance Service Recovery: Automatically generate Salesforce cases, ensuring timely follow-up, issue resolution, and service recovery.
✔ Upgrade Analytics Capabilities: Gain access to advanced text analytics, NPS topics & themes analysis, CX score trendlines, leaderboards, and more, saving time and providing clear next steps.
✔ Easy Setup Get optimized with the fastest CX onboarding you’ll ever experience.
✔Guaranteed CX Success Our dedicated Customer Success Managers will guide you throughout your journey.
Ready to transform your CRM? Contact us at [email protected] or visit www.resonate.cx
Key features
- Easy Setup & Guaranteed CX Success
- Clear and upfront pricing
- Integrate customer feedback directly to Salesforce
- Automate your surveys and get high response rates
- Achieve service recovery through streamlined closing the loop process
- Upgrade your analytics capabilities for clear insights
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Automated Feedback CollectionGather customer feedback automatically to improve services.
- Root Cause AnalysisIdentify the underlying reasons for issues to improve processes and outcomes.
Category rankings
As of Sep 13, 2026- Surveys#53of 57Top 93%
- Case Management#57of 70Top 82%
- Dashboards And Reports#214of 249Top 86%
- Marketing#537of 962Top 56%
- Analytics#596of 926Top 65%
- Customer Service#981of 1,137Top 87%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce ranks for 11 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce doesn't have curated competitor matchups yet. Other tracked surveys apps on Salesforce:
Frequently asked questions
What is Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Surveys category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Resonate CX.
Is Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce free?
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 500, and the listed tiers are Salesforce Integration Access (Tiered license fee to use this app is extra). Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys category on Salesforce.
Where does Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce rank on Salesforce?
Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce currently sits at position #53 in the Surveys category on Salesforce. That places it in the top 93% of 57 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.