Can I migrate data between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Migration support varies by app and category. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

GetFeedback: Surveys vs Resonate CX | NPS — Salesforce

GetFeedback vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	GetFeedback	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“Resonate CX accelerates customer engagement with NPS, CSAT, 5-Star, and CES surveys in Salesforce, using AI and sentiment analysis for market growth. Globally used by leading firms to boost satisfaction and gain a competitive edge.”231 chars
Description	1123 / 2000 chars56% used	1131 / 2000 chars57% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	SurveyMonkey	Resonate CX

At a glance

9 metrics · auto-computed

Feature comparison between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Metric	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Rating	4.9 ★	—
Total reviews	325	0
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	—	1 tier
Listed features	3	★ 6
Review velocity (30d)	0 new	—
Languages	16 supported	1 supported
Listed since	Feb 2014	Mar 2026

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce offers a free tier (free_to_install) while GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>; mid-market and enterprise admins with specific feature requirements should evaluate both — Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's 0-review base may include the workflow context that matches your specific use case better than GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce audit

Listed	February 5, 2014	March 5, 2026

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	GetFeedback	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
ces voc in	#12	#3
ces voc	#12	#3
effort score ces	#4	#11
nps csat ces	#12	#7
csat ces	#12	#7

6. Quality signals

Reviews · velocity · latest sentiment

Signal	GetFeedback	Resonate CX \| NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Average rating	4.9 ★ (325)	—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

7. App details

Long-form description · keyword frequency

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

With Resonate.CX, transform unstructured feedback into insights using advanced AI and machine learning, conducting root cause analysis, and empowering your team to act swiftly. ✔ Automate the Mundane: Turn your CRM into a customer delight machine with seamless integration, automating feedback collection and transforming data into actionable insights. ✔ Achieve High Response Rates: Gather essential feedback through brand-aligned surveys (NPS, CSAT, CES), ensuring high response rates and valuable insights. ✔ Enhance Service Recovery: Automatically generate Salesforce cases, ensuring timely follow-up, issue resolution, and service recovery. ✔ Upgrade Analytics Capabilities: Gain access to advanced text analytics, NPS topics & themes analysis, CX score trendlines, leaderboards, and more, saving time and providing clear next steps. ✔ Easy Setup Get optimized with the fastest CX onboarding you’ll ever experience. ✔Guaranteed CX Success Our dedicated Customer Success Managers will guide you throughout your journey. Ready to transform your CRM? Contact us at [email protected] or visit www.resonate.cx

Top keywords

cx5×3.27%
feedback3×1.96%
insights3×1.96%
advanced2×1.31%
analysis2×1.31%
analytics2×1.31%
crm2×1.31%
customer2×1.31%

Frequently asked

Common questions about this comparison

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce cheaper?

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce is the cheaper option — it offers a free plan (free_to_install). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> does carry the larger published review base (325 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

GetFeedback vs Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

GetFeedback

1. Listing metadata

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce cheaper?

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce?