What is Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's Salesforce App Store audit score?

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce scored 64/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 86/100, Visual Assets 50/100, Categories & Discoverability 33/100, Technical & Support 50/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.

AppRanks

Resonate CX | NPS Listing Audit — 64/100

Quick verdict

Generated from Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's audit data

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce scores 64/100 across 6 category checks, which tracks in the middle band, with 4 of 6 categories below the headline. Strengths: title optimization holds at 100/100, so the listing isn't fundamentally broken — the lift is in tightening specific weaknesses. Watch-items: categories & discoverability (33/100) and languages (50/100) drag the average down; lifting categories & discoverability is the single largest available lever. Per-category breakdown below.

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

Q: What can Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce improve?

The weakest area in Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's audit is Categories & Discoverability, scored at 33/100. The failing checks are category count, feature tags, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

Independent listing audit — Salesforce

64/100·grade C·audited today·0 changes in 30d

View app

64/100

Grade C

Critical gaps

Overall

64/100

weighted across 6 areas

Grade

needs lift

Last audit

today

refreshed 1h ago

Changes

0 30d

view history →

This is an independent listing audit for Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce on Salesforce. It scored 64/100 (grade C) on today's snapshot. Top strength: Title Optimization at 100/100. Biggest gap: Categories & Discoverability at 33/100. We re-audit every 24 hours from the canonical Salesforce listing.

Section breakdown

Detailed checks & fixes

Title Length61/80 chars
Title Keywords8 keywords found
Brand Name PositionTitle starts with a brand name
Separator UsageUses separator to structure title

Introduction231/500 chars
Intro Keywords22 unique keywords
Description1131/2000 chars — under 60% of limit
Description Keywords92 unique keywords
Feature List6 features listed
Feature ClarityAll features within 80 char limit
Demo StoreNo demo store URL

High impact

Description

Your description uses 1131 of 2000 characters. Expand it with features, benefits, and use cases.

App IconApp icon is set
Screenshot CountNo screenshots
Hero VideoNo video content found

High impact

Screenshot Count

Add at least 5 high-quality screenshots showing your app's key features and UI.

Category CountNo categories
Feature TagsNo feature tags
Integrations1 integrations listed

High impact

Category Count

Assign your app to relevant categories — this is essential for marketplace discoverability.

Demo StoreNo demo store
Privacy PolicyNo privacy policy
FAQNo FAQ
DocumentationNo documentation link
TutorialNo tutorial or guide
Pricing Plans1 plan(s) with details

Medium impact

Demo Store

Set up a demo store so merchants can preview your app before installing.

Language CountOnly 1 language
EnglishEnglish supported
SpanishSpanish not listed
FrenchFrench not listed
GermanGerman not listed
PortuguesePortuguese not listed

Medium impact

Language Count

Add language support information. Multi-language apps reach significantly more merchants.

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Methodology

Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary

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HistoryResonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce changes0 updates in 30d BenchmarkCategories & Discoverability rankingWhere Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce sits AppsResonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce overviewReviews · keywords BestTop Salesforce appsBeyond Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce MethodologyHow we score6-area weighted rubric GlossaryAudit termsScore, tier, sections

Last updated: September 13, 2026

Quick verdict

Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce

How Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's 64/100 breaks down

Frequently asked questions

What is Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce's Salesforce App Store audit score?

What is Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce doing well?

What can Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce improve?

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