OneCloud is the #86 ranked telephony app on Salesforce, as a paid app, as of Sep 11, 2026.
OneCloud is a Salesforce AppExchange app by OneCloud Corporation.
AppRanks data: OneCloud ranks #86 in Telephony on Salesforce AppExchange, placing it in the top 71% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
OneCloud is a newly-listed Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by OneCloud Corporation — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from OneCloud?
See OneCloud's alternatives ranked by audit score, rating, and review velocity.
About OneCloud
How OneCloud works
OneCloud for Salesforce brings OneCloud UCaaS platform in to your Salesforce environment. This allows users to never have to leave Salesforce to use their business phone solution.
Features: - Access OneCloud calling features directly from Salesforce - Click-to-Call from any phone number field in Salesforce - Screen pops based on matched phone numbers - Edit Task details and add relationships - Background call logging for calls answered via other OneCloud devices
Key features
- Full-featured Phone System Make, receive, transfer, hold, and park calls. Manage Call Queue statuses for Call Center Agents.
- Screen Pop, Click-to-Call, Call Logging, and More Customizable screen pops to fit your needs. Click-to-Call from any phone number field in Salesforce. Call logging with quick and easy relationship tagging for Contacts and related objects.
- Trigger Salesforce Flows Users can kick-off pre-configured Flows right from the softphone. The phone number of the other party will be passed to the Flow for limitless customization.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Click-to-CallInitiate calls directly from your platform with a single click.
- Screen Pop NotificationsDisplay relevant customer information automatically during calls.
Category rankings
As of Sep 11, 2026- Telephony#86of 122Top 71%
- Customer Service#715of 1,137Top 63%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
OneCloud ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- Rank #12
Competitors & alternatives
OneCloud doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is OneCloud?
OneCloud is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by OneCloud Corporation.
Is OneCloud free?
OneCloud does not offer a permanent free plan on Salesforce. Pricing starts at 12, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses OneCloud?
OneCloud is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does OneCloud rank on Salesforce?
OneCloud currently sits at position #86 in the Telephony category on Salesforce. That places it in the top 70% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does OneCloud integrate with?
OneCloud lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.