Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording for Salesforce AppExchange
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording is the #51 ranked telephony app on Salesforce, with a 5.0 average rating from 10 reviews, as a paid app, as of June 13, 2026.
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording is a Salesforce AppExchange app by Samespace Inc. With a rating of 5.0★ from 10 reviews, it currently ranks #51 in the Telephony category.
AppRanks data: Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording ranks #51 in Telephony on Salesforce AppExchange, placing it in the top 44% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording is a category-leading Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 10 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Samespace Inc — established developer track record
Cons
- −Limited review base (10) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording
How Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording works
Automate All Time-Wasting Tasks Our cutting edge automation saves your reps time-wasting tasks, like manual data entry, freeing them up to engage more customers and increase productivity 2x.
Route Every Call Dynamically Connect prospects to the right reps, the first time, every time. Our dynamic routing directs leads based on anything you know about the caller, including lead source, campaign, past interaction history, and more.
Real-Time Coaching and Monitoring Get your sales reps the help they need when they need it using our live monitoring and coaching. You’ll see what each rep is up to so you can monitor their activity and assist your team when needed, even during live calls.
Raise Your Call IQ Add intelligence to your calls before they’re answered. Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent.
Turbocharge Your Outbound Your sales team will love our automated dialer, following up leads and prospecting for new ones easier than ever before.
Key features
- 2x Productivity We allow you to easily automate many aspects of your agents’ workflows, such as eliminating manual data entry, so they can DOUBLE their conversations and boost productivity across the board.
- Superior User Experience We’re quicker to set up and start using, with a simple Drag and Drop setup, no developers required.
- AI Powered Analytics Access crucial data on what your customers are saying during calls including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board.
Category rankings
As of Jun 13, 2026- Telephony#51of 116Top 44%
- Customer Service#329of 1,091Top 31%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
Competitors & alternatives
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording is an app for Salesforce. It currently holds a 5.0-star rating from 10 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Samespace Inc.
Is Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording free?
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording does not offer a permanent free plan on Salesforce. Pricing starts at 50, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording rank on Salesforce?
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording currently sits at position #51 in the Telephony category on Salesforce. That places it in the top 44% of 116 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.