PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile for Salesforce AppExchange
By PhoneIQ
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile is the #25 ranked telephony app on Salesforce, with a 4.8 average rating from 37 reviews, as a paid app, as of Sep 12, 2026.
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile is a Salesforce AppExchange app by PhoneIQ. With a rating of 4.8★ from 37 reviews, it currently ranks #25 in the Telephony category.
AppRanks data: PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile ranks #25 in Telephony on Salesforce AppExchange, placing it in the top 21% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile is a highly rated Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 37 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +Published by PhoneIQ — established developer track record
Cons
- −Limited review base (37) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile
How PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile works
REPORTING & ANALYTICS Leverage real-time reporting with Live Call monitoring, whisper and barge. Track overall performance with historical reports and correlate your PhoneIQ data with Salesforce data to measure the true impact of your contact center operation.
SALESFORCE CALL ROUTING Automatically connect callers to the right agent with Salesforce powered IVR technology. Route calls to contact, lead, account, opportunity or case owners.
ADVANCED CALL CENTER FEATURES Progressive call center technology built for modern teams. Top features include: IVR, Call Recording, Call Queues, Disposition Code, Queue Position and Avg. Wait Time Announcements, Advanced Call Controls, Supervisor Console, Reporting & KPI’s, Power Dialer, Call Tagging, Call Comments and much more! New features pop up every month at no extra cost.
GLOBAL REACH Instantly expand your business presence globally with local or toll free numbers in 50+ countries, allowing you to sell and service customers as if you were based locally. Easily deploy agents anywhere in the world with our globally distributed network that spans across 4 continents and ensures rock solid quality and availability 24/7.
Key features
- Modern Phone System for Salesforce PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice and messaging.
- Multichannel CTI The only Salesforce CTI that delivers fully integrated voice and messaging. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto dialing and much more!
- Salesforce Automations Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like: call logging, case & task creation and more.
- Seamless Sales Engagement Integration Boost productivity with a native Salesforce integration that connects every call, SMS, and workflow directly into your sales engagement process. Empower reps to engage smarter, track activity effortlessly.
- Intuitive & User-Friendly Experience PhoneIQ’s clean, intuitive UI boosts productivity from day one with effortless navigation, minimal onboarding, and a design built for Salesforce users.
- Global Reach Expand worldwide with local/toll-free numbers in 50+ countries. Ensure crystal-clear quality, 24/7 reliability, and seamless global sales and support across 4 continents.
- Seamless Sales Engagement Integration Boost productivity with native Salesforce integration- log calls, and workflows in real time to help reps engage smarter and close deals faster
Category rankings
As of Sep 12, 2026- Telephony#25of 122Top 21%
- Dashboards And Reports#46of 249Top 19%
- Sales Productivity#55of 205Top 27%
- Analytics#156of 926Top 17%
- Customer Service#171of 1,137Top 16%
- Sales#335of 1,768Top 19%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile ranks for 12 keywords across Salesforce AppExchange. Here are the top 3:
- 1.callRank #1
- Rank #3
- Rank #3
Competitors & alternatives
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile?
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile is an app for Salesforce. It currently holds a 4.8-star rating from 37 merchant reviews, and it has been listed on the marketplace since 2019. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by PhoneIQ.
Is PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile free?
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile does not offer a permanent free plan on Salesforce. Pricing starts at 28, and the listed tiers are As low as. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile?
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile rank on Salesforce?
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile currently sits at position #25 in the Telephony category on Salesforce. That places it in the top 20% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile integrate with?
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile lists 5 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Education Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.