PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile for Salesforce
By PhoneIQ
- Category rank
- #28 in Telephony
- Price from
- $28 / user / month (USD)
- Listing audit
- 69/100
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile is a Salesforce AppExchange app by PhoneIQ. With a rating of 4.8★ from 37 reviews, it currently ranks #28 in the Telephony category.
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile is the #28 ranked Telephony app on Salesforce, with a 4.8 average rating from 37 reviews, as a paid app, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile ranks #28 of 123 in Telephony on Salesforce. It holds a 4.8★ average from 37 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +4.8★ average across 37 reviews
- +Listed on Salesforce since 2019
Cons
- −Only 37 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile
How PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile works
REPORTING & ANALYTICS Leverage real-time reporting with Live Call monitoring, whisper and barge. Track overall performance with historical reports and correlate your PhoneIQ data with Salesforce data to measure the true impact of your contact center operation.
SALESFORCE CALL ROUTING Automatically connect callers to the right agent with Salesforce powered IVR technology. Route calls to contact, lead, account, opportunity or case owners.
ADVANCED CALL CENTER FEATURES Progressive call center technology built for modern teams. Top features include: IVR, Call Recording, Call Queues, Disposition Code, Queue Position and Avg. Wait Time Announcements, Advanced Call Controls, Supervisor Console, Reporting & KPI’s, Power Dialer, Call Tagging, Call Comments and much more! New features pop up every month at no extra cost.
GLOBAL REACH Instantly expand your business presence globally with local or toll free numbers in 50+ countries, allowing you to sell and service customers as if you were based locally. Easily deploy agents anywhere in the world with our globally distributed network that spans across 4 continents and ensures rock solid quality and availability 24/7.
Key features
- Modern Phone System for Salesforce PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice and messaging.
