Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI for Salesforce AppExchange
By Natterbox
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI is the #87 ranked telephony app on Salesforce, with a free plan available, as of Jul 15, 2026.
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI is a Salesforce AppExchange app by Natterbox.
AppRanks data: Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI ranks #87 in Telephony on Salesforce AppExchange, placing it in the top 74% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI is a newly-listed Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Natterbox — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI?
See Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI's alternatives ranked by audit score, rating, and review velocity.
About Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI
How Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI works
With Natterbox and Agentforce you can automate transactional tasks like gathering customer details and routing calls based on complexity, freeing advisors to focus on high-value interactions.
By automatically surfacing the right customer data and call history for agents, you ensure every interaction is informed and efficient. Fully integrated into Salesforce, Natterbox keeps agents, admins, and managers working natively, driving productivity and maximizing the impact of your sales and service teams.
Key features
- SEAMLESS AI AND HUMAN COLLABORATION Achieve effortless transitions between Agentforce and humans with intelligent call handling. Augment employee skills with context-rich AI insights, ensuring every handoff feels seamless, improving FCR and CSAT.
- NATIVE INTEGRATION WITH SALESFORCE Leverage Salesforce data to create seamless customer experiences with Agentforce. Personalize call routing using any Salesforce object or field, all with clicks—not code.
- COMPLETE TELEPHONY CONTROL Capture and sync all call data into Salesforce through our CTI, web, or mobile app, ensuring total visibility and control of your global telephony directly within Salesforce.
Category rankings
As of Jul 15, 2026- Telephony#87of 118Top 74%
- Customer Service#817of 1,110Top 74%
- Sales#1264of 1,713Top 74%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI?
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Natterbox.
Is Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI free?
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI?
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI rank on Salesforce?
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI currently sits at position #87 in the Telephony category on Salesforce. That places it in the top 74% of 118 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI integrate with?
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.