Side-by-side comparison
AI sales agent: sell more & support customers with AI shopping assistant, live chat & helpdesk.
| Metric | Chatty AI Chatbot & Live Chat | Helpium: AI Support Chat |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 1.9k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
On the measured data here, Chatty AI Chatbot & Live Chat leads on more dimensions (4 vs 0). Pick Helpium if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatty AI Chatbot & Live Chat audit • Helpium: AI Support Chat audit
| Field | Chatty AI Chatbot & Live Chat | Helpium |
|---|---|---|
| Tagline | ||
| Listing audit | 95/100 listing audit | 88/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Featured placements | 3 | — |
|---|
| Languages | 7 supported | 1 supported |
|---|
| Listed since | Jun 2022 | Jun 2026 |
|---|
| Listed |
|---|
None
| Keyword | Chatty AI Chatbot & Live Chat | Helpium |
|---|---|---|
| ai chat support | #8 | #231 |
Not featured in any section recently.
| Signal | Chatty AI Chatbot & Live Chat | Helpium |
|---|---|---|
| Average rating | 4.9 ★ (1.9k) | — |
| Rating distribution | 596% 43% 30% 20% 11% | 5— 4— 3— 2— 1— |
Hazel from custom support was very fast and friendly
Very good customer service from chatty, speacially from Mirra. Thank you
Merci à Jade pour sa patience et son aide dans la vérification de ma configuration Chatty. Elle a pris le temps de répondre à mes questions et de m’indiquer les points restant à améliorer. Très bon accompagnement !
The setup was easy. there were few setting s I was unsure about which Hazel on the live chat helped with with and also made reccemendations based on what i wanted the app to do.
Chatty AI Chatbot & Live Chat is cheaper to start with — it offers a free plan and Helpium: AI Support Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
AppRanks cannot separate these two on rating, because neither publishes one. Chatty AI Chatbot & Live Chat does carry the larger published review base (1,898 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chatty AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,898 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatty AI Chatbot & Live Chat has 1,898 published reviews; Helpium: AI Support Chat has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and Helpium: AI Support Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Helpium: AI Support Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
None
Hazel and the online team have been very responsive and helpful. Plus I love the functionality and aesthetic of the Chatty bot. Really excited to add it to my website.
No reviews yet.