Side-by-side comparison
AI sales agent: sell more & support customers with AI shopping assistant, live chat & helpdesk.
Connect with customers instantly using a floating WA chat button on your storefront.
| Metric | Chatty AI Chatbot & Live Chat | Floating Chat Button |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.3 ★ |
| Total reviews | ★ 1.9k | 4 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
On the measured data here, Chatty AI Chatbot & Live Chat leads on more dimensions (4 vs 0). Pick Floating Chat Button if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatty AI Chatbot & Live Chat audit • Floating Chat Button audit
| Field | Chatty AI Chatbot & Live Chat | Floating Chat Button |
|---|---|---|
| Tagline | ||
| Listing audit | 95/100 listing audit | 85/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Listed features |
|---|
| 5 |
| 5 |
| Featured placements | 3 | — |
|---|
| Languages | 7 supported | 1 supported |
|---|
| Listed since | Jun 2022 | Jul 2025 |
|---|
| Listed |
|---|
None
| Keyword | Chatty AI Chatbot & Live Chat | Floating Chat Button |
|---|---|---|
| chat button | #21 | #13 |
| chat | #1 | #81 |
| messenger chat | #21 | #70 |
| instagram chat | #29 | #81 |
| ai chat support | #8 | #114 |
Not featured in any section recently.
| Signal | Chatty AI Chatbot & Live Chat | Floating Chat Button |
|---|---|---|
| Average rating | 4.9 ★ (1.9k) | 4.3 ★ (4) |
Hazel from custom support was very fast and friendly
Very good customer service from chatty, speacially from Mirra. Thank you
Merci à Jade pour sa patience et son aide dans la vérification de ma configuration Chatty. Elle a pris le temps de répondre à mes questions et de m’indiquer les points restant à améliorer. Très bon accompagnement !
The setup was easy. there were few setting s I was unsure about which Hazel on the live chat helped with with and also made reccemendations based on what i wanted the app to do.
Hazel and the online team have been very responsive and helpful. Plus I love the functionality and aesthetic of the Chatty bot. Really excited to add it to my website.
Review text isn't collected for this app yet (4 reviews on the marketplace).
Both Chatty AI Chatbot & Live Chat and Floating Chat Button offer a free plan. Chatty AI Chatbot & Live Chat lists no paid plan with a published price; Floating Chat Button lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chatty AI Chatbot & Live Chat has the higher average rating (4.9★ from 1,897 reviews) compared to Floating Chat Button (4.3★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chatty AI Chatbot & Live Chat holds the higher average rating (4.9★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chatty AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,897 vs 4).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatty AI Chatbot & Live Chat has 1,897 published reviews; Floating Chat Button has 4 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and Floating Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Floating Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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