Side-by-side comparison
AI chat agent that answers shopper questions, tracks orders, and hands off to your team
AI sales agent: sell more & support customers with AI shopping assistant, live chat & helpdesk.
| Metric | ChatterMate AI Chat & Helpdesk | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 1.9k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 |
On the measured data here, Chatty AI Chatbot & Live Chat leads on more dimensions (4 vs 0). Pick ChatterMate AI Chat & Helpdesk if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: ChatterMate AI Chat & Helpdesk audit • Chatty AI Chatbot & Live Chat audit
| Field | ChatterMate AI Chat & Helpdesk | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 91/100 listing audit | 95/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 5 |
| Featured placements | — | 3 |
|---|
| Languages | 1 supported | 7 supported |
|---|
| Listed since | Nov 2025 | Jun 2022 |
|---|
| Listed |
|---|
None
None
| Keyword | ChatterMate AI Chat & Helpdesk | Chatty AI Chatbot & Live Chat |
|---|---|---|
| help desk | #27 | #2 |
| ai helpdesk software | #24 | #15 |
| ai chat | #60 | #1 |
| ai helpdesk support | #58 | #28 |
| ai chat support | #193 | #7 |
Not featured in any section recently.
| Signal | ChatterMate AI Chat & Helpdesk | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Average rating | — | 4.9 ★ (1.9k) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 43% 30% 20% 11% |
No reviews yet.
Hazel from custom support was very fast and friendly
Very good customer service from chatty, speacially from Mirra. Thank you
Merci à Jade pour sa patience et son aide dans la vérification de ma configuration Chatty. Elle a pris le temps de répondre à mes questions et de m’indiquer les points restant à améliorer. Très bon accompagnement !
The setup was easy. there were few setting s I was unsure about which Hazel on the live chat helped with with and also made reccemendations based on what i wanted the app to do.
Both ChatterMate AI Chat & Helpdesk and Chatty AI Chatbot & Live Chat offer a free plan. ChatterMate AI Chat & Helpdesk lists no paid plan with a published price; Chatty AI Chatbot & Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
AppRanks cannot separate these two on rating, because neither publishes one. Chatty AI Chatbot & Live Chat does carry the larger published review base (1,897 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chatty AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,897 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: ChatterMate AI Chat & Helpdesk has 0 published reviews; Chatty AI Chatbot & Live Chat has 1,897 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. ChatterMate AI Chat & Helpdesk and Chatty AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ChatterMate AI Chat & Helpdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Hazel and the online team have been very responsive and helpful. Plus I love the functionality and aesthetic of the Chatty bot. Really excited to add it to my website.