SLA Pro is the #151 ranked agent productivity app on Zendesk, priced multiple plans available, as of Sep 3, 2026.
SLA Pro is a Zendesk Marketplace app by 2app.pro.
AppRanks data: SLA Pro ranks #151 in Agent Productivity on Zendesk Marketplace, placing it in the top 38% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SLA Pro is a newly-listed Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Published by 2app.pro — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (Multiple plans available) — evaluation requires committing payment details
Looking to switch from SLA Pro?
See SLA Pro's alternatives ranked by audit score, rating, and review velocity.
About SLA Pro
How SLA Pro works
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Welcome to SLA Pro, the ultimate solution for mastering Service Level Agreement (SLA) management!
SLA Pro redefines how you handle SLAs, offering an intuitive platform that simplifies and streamlines every aspect of your SLA administration.
Boost Productivity with Ease
SLA Pro puts productivity at your fingertips. Effortlessly organize, reorder, export, and visualize your SLAs within a single, user-friendly interface. Our intuitive tools empower you to efficiently manage SLAs, allowing you to focus on delivering exceptional service.
Efficient Reordering
Flexibility is key, and SLA Pro delivers. Seamlessly reorder SLAs to align with your evolving priorities. No more hassle—simply drag and drop to tailor your SLAs according to your needs.
Simplified Export and Viewing
Exporting and viewing SLAs is now straightforward. SLA Pro provides an easy-to-use export feature, allowing you to extract data effortlessly. Visualize SLAs in a clear format for quick analysis and decision-making.
Rename your policies in bulk and save time efficiently.
Simplifying SLAs administration, we now provide an exclusive feature that allows for the simultaneous renaming of multiple policies. Imagine the positive impact on your productivity by eliminating the need to rename each policy individually.
Comprehensive Visibility of SLA Policies, Conditions, and Response Targets
SLA Pro goes beyond conventional SLA management by offering a comprehensive view of your SLA policies, conditions, and response targets. Visualizing the intricate relationship between these elements is key to efficient SLA administration.
Technical Restriction
The Zendesk API that enables viewing SLA data is only available to administrators, which means that only they have permission to access this information within the application.
Upcoming Features: Enhancing SLA Management Further
Group SLA Visualization, Export, and Reordering
Get ready to manage SLAs at a group level effortlessly. Soon, SLA Pro will introduce advanced features allowing you to visualize, export, and reorder SLAs within groups, enabling even more streamlined management.
Stay Updated and Get in Touch
Keep an eye out for these exciting updates coming soon to SLA Pro! For more information or early access to these upcoming features, reach out to us at [email protected]. We'd love to hear from you and discuss how these enhancements can benefit your SLA management.
Support
For questions, suggestions, and improvements, please contact us via email at [email protected].
Terms of Use, Release Notes and more
Visit the APP page on our website: https://2app.pro/service/sla-pro-on-zendesk/
Screenshots
Category rankings
As of Sep 4, 2026- Agent Productivity#151of 404Top 38%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
SLA Pro doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where SLA Pro stands in the Agent Productivity category
SLA Pro ranks #151 of 404 apps in the Agent Productivity category, placing it in the top 38% of the listing.
Frequently asked questions
What is SLA Pro?
SLA Pro is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 2app.pro.
Who uses SLA Pro?
SLA Pro is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does SLA Pro rank on Zendesk?
SLA Pro currently sits at position #151 in the Agent Productivity category on Zendesk. That places it in the top 37% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.