SentioCX is the #45 ranked contact center app on Zendesk, with a free plan available, as of Sep 2, 2026.
SentioCX is a Zendesk Marketplace app by SentioCX B.V..
AppRanks data: SentioCX ranks #45 in Contact Center on Zendesk Marketplace, placing it in the top 21% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SentioCX is a newly-listed Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by SentioCX B.V. — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from SentioCX?
See SentioCX's alternatives ranked by audit score, rating, and review velocity.
About SentioCX
How SentioCX works
SentioCX delivers an orchestrating platform to integrate any conversational AI (bot) platform with the Zendesk application suite by ensuring an effortless Human-In-The-Loop.
It provides Intelligent Pairing through automated self-adjusting service levels to ensure the best match between the user, through real time recognition of intents, and the right agent with the right skills and proficiency levels.
The net effect is a positive impact on business KPIs and an optimum of chatbot usage and live agent interactions.
Features provided through the app:
Intent based Intelligent Routing
Advanced handoff orchestration between chatbots and Zendesk Agent Workspace
Effective reporting and analytics
Support for third party chatbots
Screenshots
Category rankings
As of Sep 11, 2026- Contact Center#45of 223Top 21%
- AI and Bots#96of 377Top 26%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
SentioCX doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where SentioCX stands in the Contact Center category
SentioCX ranks #45 of 223 apps in the Contact Center category, placing it in the top 21% of the listing.
Frequently asked questions
What is SentioCX?
SentioCX is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SentioCX B.V.
Who uses SentioCX?
SentioCX is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does SentioCX rank on Zendesk?
SentioCX currently sits at position #45 in the Contact Center category on Zendesk. That places it in the top 20% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.