Contract Manager is the #154 ranked agent productivity app on Zendesk, with a free plan available, as of Sep 3, 2026.
Contract Manager is a Zendesk Marketplace app by SEIF.
AppRanks data: Contract Manager ranks #154 in Agent Productivity on Zendesk Marketplace, placing it in the top 39% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Contract Manager is a newly-listed Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by SEIF — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Contract Manager
How Contract Manager works
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Contract Manager application lets you manage contracts within Zendesk. Each contract is associated with a time credit and a deadline.
Agents can assign tickets to a contract and enter the time they spend handling customer requests. The processing time is then deducted from the hour credit of the selected contract.
A dashboard is available to view all contracts, including the time remaining on each.
Only administrators can create, modify and delete contracts.
Contracts are associated with Zendesk users and/or organizations, so in the ticket view, agents can only select contracts linked to the ticket requester or organization.
Features
Creation, edition and deletion of contracts (by administrators only)
Preventive alerts when a contract is approaching its deadline or has few hours remaining
Possibility of selecting a contract and entering the processing time in the ticket application
Filter, sort and search contracts in the dashboard
Mass import of contracts from a CSV file
Export contracts to CSV file
Export tickets linked to contracts as CSV file
Selection of contracts, then mass actions on the selection (e.g. export of selected contracts)
Ability to close contracts (without deleting them)
Possibility of defining a preferred contact and/or a personalized message for each contract. This information is visible from the ticket application.
About SEIF
SEIF is a company with a simple motto: simplify your customer relationships. We help you improve your customer experience and implement the best solutions for your team.
With over 10 years' experience in customer relations, our experts can help you optimize customer satisfaction and improve your performance by creating lasting relationships.
With a team of customer service specialists, we help you integrate Zendesk, analyze your process and train your team to develop their skills to improve the quality of your services.
Data and privacy
This app runs entirely within the Zendesk App Framework (ZAF) in your agents' browser. Customer data (tickets, users, organizations, custom objects, and related fields) is only accessed through Zendesk's official APIs via ZAF, in the context of the logged-in agent. We do not store, transmit, or process your data on our own servers. Data is not shared with third parties and is not used for any purpose other than powering the app's features inside your Zendesk instance. Access to data is limited to what the installed app is allowed to do in your Zendesk account. For more details, see our Legal & Data Protection Notice.
Screenshots
Category rankings
As of Sep 4, 2026- Agent Productivity#154of 404Top 39%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Contract Manager ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #19
Competitors & alternatives
Contract Manager doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Contract Manager stands in the Agent Productivity category
Contract Manager ranks #154 of 404 apps in the Agent Productivity category, placing it in the top 39% of the listing.
Frequently asked questions
What is Contract Manager?
Contract Manager is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SEIF.
Who uses Contract Manager?
Contract Manager is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Contract Manager rank on Zendesk?
Contract Manager currently sits at position #154 in the Agent Productivity category on Zendesk. That places it in the top 38% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.